Our Reviews

Lindsay D|2026 Buick Envista

Confirmed Sales Customer

3/20/2026

Ryan, Dennis and the team were amazing!!! The whole process was a great experience! They were timely, informative and so helpful!! I will be getting all of my cars from Granite Run!

DENNIS JEANTET

3/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

WILMINGTON, NC

Donato G|2019 Buick Envision

Confirmed Service Customer

3/20/2026

Excellent customer service

3/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UPPER CHICHESTER, PA

Lewis R|2021 GMC 1500 Sierra

Confirmed Service Customer

3/20/2026

No comments

3/21/2026

Thank you for the high star rating! We hope you have a great day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

COATESVILLE, PA

Kimalette T|2026 Buick Envista

Confirmed Sales Customer

3/20/2026

Chis G is the guy

CHRISTOPHER GLAKAS

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER DARBY, PA

Dorothy D|2024 Buick Envista

Confirmed Service Customer

9/9/2025

Very friendly at desk. Checked with me regarding timing. Easy in and out

9/10/2025

Dorothy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Frank Levine General Manager frank@graniterun.com

Business Response

TRAINOR, PA

William S|2024 GMC Yukon

Confirmed Service Customer

9/9/2025

The process went smoothly getting my car inspected with an oil change. When I went to pick up the vehicle I noticed a smudge on the passenger mirror. I brought it to the attention of an attendant and he was able to have the detail shop clean it up to look like new. Very happy with the service.

9/10/2025

William, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Frank Levine General Manager frank@graniterun.com

Business Response

RIDLEY PARK, PA

Thomas M|2025 GMC Sierra 1500

Confirmed Service Customer

9/10/2025

Great help by Hector and good coffee to wait comfortably in the dealership. I thank you kind peoples.

9/11/2025

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Frank Levine General Manager frank@graniterun.com

Business Response

DOWNINGTOWN, PA

Henry W|2026 GMC Acadia

Confirmed Sales Customer

9/16/2025

The sailsman was up 2 snuff and friendly did a great job

DENNIS JEANTET

9/17/2025

Henry, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Frank Levine General Manager frank@graniterun.com

Business Response

CHESTER, PA

M Kathleen K|2024 GMC Terrain

Confirmed Service Customer

9/16/2025

It started when I attempted to make an appointment for our first oil change and state inspection & emission. No one was available to take my call and a message was left, after 4 hours waiting I placed another call and finally did get an appointment. The day of my appointment, yes, I had 3 services to get done, we chose to wait, it would have been nice if the service agent advised us how long the wait would be. After waiting 3 1/2 hours I saw the agent, I asked how much longer it would be, they were just finishing. Finally, the area where the old stickers were scrapped off; that area was not cleaned leaving that area of the windshield a streaky mess.

9/17/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Frank Levine General Manager frank@graniterun.com

Business Response

WALLINGFORD, PA

Matthew S|2025 GMC Yukon

Confirmed Sales Customer

9/23/2025

Wonderful and friendly service.

DENNIS JEANTET

9/24/2025

Matthew, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit! Frank Levine General Manager frank@graniterun.com

Business Response

NEWTOWN SQUARE, PA

Warren K|2010 GMC Savana

Confirmed Service Customer

10/4/2025

Friendly, capable reps at service desk. Fairly comfortable wait area. Most employees that walked past while I was waiting either stopped to talk or said "welcome to granite run"

10/6/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MARLTON, NJ

Donna Q|2025 Buick Envision

Confirmed Sales Customer

9/11/2025

The experience was extremely professional and the sales person and staff did a wonderful job putting me in something that I could afford. Vinny and Michelle and sales manager were all five stars.

VINCENT INGARGIOLA

9/12/2025

Donna, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Frank Levine General Manager frank@graniterun.com

Business Response

GLEN MILLS, PA

Kim D|2017 Chevrolet Trax

Confirmed Service Customer

9/11/2025

Not much to tell. It was a good experience.

9/12/2025

Kim, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

DREXEL HILL, PA

Mary K|2023 Buick Encore GX

Confirmed Service Customer

9/11/2025

Friendly associates, kept updated on progress, clean waiting area.

9/12/2025

Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WILMINGTON, DE

Henry H|2024 GMC Terrain

Confirmed Service Customer

9/15/2025

Great service

9/16/2025

Henry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Frank Levine General Manager frank@graniterun.com

Business Response

BROOMALL, PA

Donna H|2017 Buick Regal

Confirmed Service Customer

9/25/2025

Good experienced professional include service

9/28/2025

Donna, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Frank Levine General Manager frank@graniterun.com

Business Response

DARBY, PA

Dorman A|2024 GMC Sierra 1500

Confirmed Service Customer

10/7/2025

Appointment was on the 1

10/9/2025

Dorman, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Leo J|2026 Buick Encore GX

Confirmed Sales Customer

9/10/2025

Chris and Patrick were fantastic. Meade process easy and comfortable

CHRISTOPHER GLAKAS

9/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Frank Levine General Manager frank@graniterun.com

Business Response

MORTON, PA

Latonya B|2016 Buick Encore

Confirmed Service Customer

9/12/2025

As always. I appreciate your services

9/15/2025

Latonya, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Frank Levine General Manager frank@graniterun.com

Business Response

PHILADELPHIA, PA

Stanley R|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/25/2025

Everyone at the dealership was very friendly and accommodating. There was a mix up as my appoint was not on their schedule, but they still were able to complete the service per my expectations.

9/26/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

MEDIA, PA

Annette A|2016 Buick Enclave

Confirmed Service Customer

9/29/2025

Staff was polite and informative

10/1/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Alisa J|2026 Buick Envista

Confirmed Sales Customer

9/29/2025

Great experience glad I choose this dealership Loving My Car....

DAVID SHALLES

10/1/2025

Alisa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Jacqueline B|2026 Buick Envista

Confirmed Sales Customer

10/8/2025

I had scheduled an appointment. It was a great experience from start to finish at the Granite Run Buick GMC. James, Michelle and everyone that I interacted with were extremely pleasant. There was zero pressure, no haggling and they worked with my credit to get a decent deal for a brand new vehicle. Signing all of the necessary paperwork was also a breeze. I left very happy and I would recommend my friends and family.

JAMES TATLOW

10/10/2025

Jacqueline, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Shari B|2018 Buick Cascada

Confirmed Service Customer

9/19/2025

I was able to schedule an appointment quickly and they were able to diagnose the problem and get back to me in one day.

9/22/2025

Shari, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day. Frank Levine General Manager frank@graniterun.com

Business Response

BROOKHAVEN, PA

Timothy H|2026 GMC Terrain

Confirmed Sales Customer

9/24/2025

service was excellant

JAMES TATLOW

9/25/2025

Timothy, we're happy to hear you had such a positive experience with our team! Thank you for choosing Granite Run Buick GMC INC. and we hope to see you again. Frank Levine General Manager frank@graniterun.com

Business Response

CLIFTON HEIGHTS, PA

Calvin S|2025 Buick Envision

Confirmed Service Customer

10/8/2025

At times there seems to be a lack of communications at this dealership. My rim was repaired. I took it back in because the vehicle was out of alignment after that. Afterwards, told them the repaired wheel was affected. Had to take it back in for another alignment. The wheel issue was not addressed.

10/10/2025

Calvin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (610) 566-1991 so we can make your experience a positive one. Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Carl R|2023 GMC Yukon

Confirmed Service Customer

10/15/2025

My vehicle was in for some recall issues, which were handled professionally and promptly. The staff were friendly and helpful from scheduling through completion of the work.

10/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Chester B|2025 GMC Sierra 1500

Confirmed Sales Customer

9/9/2025

Excellent experience! Dennis and Patrick were very professional and helpful in finding the vehicle and making the whole transaction very easy and hassle free! Highly recommended!!

DENNIS JEANTET

9/10/2025

Chester, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. We sincerely value your business and look forward to your next visit! Frank Levine General Manager frank@graniterun.com

Business Response

MEDIA, PA

Renee C|2021 Buick Encore GX

Confirmed Service Customer

9/10/2025

Very professional and helpful and knowledgeable

9/10/2025

Renee, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Frank Levine General Manager frank@graniterun.com

Business Response

MORTON, PA

Michael H|2025 Buick Enclave

Confirmed Service Customer

9/12/2025

Very friendly people! Great experience!

9/15/2025

Michael, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KNG OF PRUSSIA, PA

John V|2026 GMC Sierra 1500

Confirmed Sales Customer

9/19/2025

Great experience all around

DAVID SHALLES

9/22/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Granite Run Buick GMC INC. and we hope to see you again soon! Frank Levine General Manager frank@graniterun.com

Business Response

GARNET VALLEY, PA

Cynthia K|2019 Buick Enclave

Confirmed Service Customer

9/29/2025

Oil change. Easy to schedule. Great service

9/30/2025

Cynthia, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Frank Levine General Manager frank@graniterun.com

Business Response

MEDIA, PA

Scott S|2026 GMC Canyon

Confirmed Sales Customer

10/8/2025

Very easy to work with. Sales process was no frills or drama

DAVID SHALLES

10/9/2025

Scott, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

CHADDS FORD, PA

Steven K|2026 GMC Sierra 1500

Confirmed Sales Customer

10/9/2025

Great experience! Great deal on my Pickup truck! My salesman Rick was fantastic ! Loved working with him and he made everything so smooth! Definitely will be back again when the time comes to purchase another vehicle! Thanks again Granite Run Buick GMC !

RICHARD COLVIN

10/12/2025

Steven, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

Yvonne T|2022 GMC Terrain

Confirmed Service Customer

10/16/2025

Because I have purchased 2 automobiles from this dealership and used the service department for my vehicles I came in to have 2 malfunctioning (key fobs )transmitters looked at… one keyfob new battery was put in by a Chevrolet dealership I visited near my residence they attempted to fix with no avail and no charge.

10/19/2025

Yvonne, we appreciate you taking the time to leave us this feedback. Please reach out to Mike DeMarshall our General Manager at mike@graniterun.com when you can so we can address this situation directly. Thank you and have a great day.

Business Response

PHILADELPHIA, PA

Somah P|2026 GMC Acadia

Confirmed Sales Customer

9/23/2025

They worked hard to get me what I wanted.

RICHARD COLVIN

9/24/2025

Somah, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Frank Levine General Manager frank@graniterun.com

Business Response

WILLIAMSTOWN, NJ

Patrick V|2020 Buick Regal

Confirmed Service Customer

9/28/2025

I had my vehicle in to change my battery in June. Car was returned to me with the nav system not working. 2nd appointment to fix it, was told it was a radio upgrade & everything was fine. It was not. This appointment (3rd), I'm being told that a new $700 antenna will solve a problem that from my view of the fact pattern, traces back to the service appointment which changed my battery.

9/30/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Frank Levine General Manager frank@graniterun.com

Business Response

THORNTON, PA

Salvatore M|2018 GMC Terrain

Confirmed Service Customer

10/7/2025

Quick and excellent service. Great service rep.

10/8/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

David S|2024 GMC Sierra 3500 HD

Confirmed Service Customer

10/15/2025

Great customer service

10/16/2025

David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

NORWOOD, PA

Tracy O|2026 GMC Terrain

Confirmed Sales Customer

10/21/2025

I’m came in because my lease was up and was expecting to buy out my current car. I wanted to purchase front tires, a back windshield wiper and get the car inspected and oil changed. My appt was first thing in the morning at 8:30am. I walked in to greet the receptionist with the lights still dim, that’s how early I arrived, and asked if I could speak with a salesman. I stated that I only had a few minutes because I was due at the service department. She was swift to assist me with the biggest smile. I wish I was able to obtain her name. Then Dave came out to meet me on the lot. I fell in love with the 1st car he showed me. He understood what I explained to him. I was buying a car that day. The one I drove up in or one on the lot. Let’s make a deal! From taking with Delco Dave to working with “Regular” Dave, my husband and I were treated with respect and kindness. By 11am I was driving home with a new car. I have to say it was an amazing experience that morning with great staff. Thank you to everyone at Granite Run GMC

DAVID SHALLES

10/21/2025

Tracy, congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MORTON, PA

Debra M|2020 GMC Terrain

Confirmed Service Customer

9/19/2025

My technician was so courteous! I am having mobility issues, he went out of his way to bring the paperwork to me so I did not have to walk any further. This was greatly appreciated!

9/22/2025

Debra, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Frank Levine General Manager frank@graniterun.com

Business Response

MEDIA, PA

Joseph C|2021 Buick Enclave

Confirmed Service Customer

9/19/2025

Easy to make appointment, promptly waited on, comfortable waiting room, service was completed when promised.

9/23/2025

Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SPRINGFIELD, PA

Faith S|2019 Buick Envision

Confirmed Service Customer

10/9/2025

Always professional, waiting kept to a minimum. Great car wash.

10/11/2025

Thank you for choosing Granite Run Buick GMC INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BROOKHAVEN, PA

Edward K|2024 GMC Yukon

Confirmed Service Customer

10/16/2025

Always professional and courteous

10/19/2025

Edward, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Rodger M|2026 GMC Yukon

Confirmed Sales Customer

10/27/2025

Rick did a great job selling the Yukon to us took extra time to show us all the electronics

RICHARD COLVIN

10/27/2025

Thank you for your kind review; we are happy to pass along your comments to Rick here at Granite Run Buick GMC INC.! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Geniea P|2019 GMC Terrain

Confirmed Service Customer

9/9/2025

My appointment was at 9am and I didn’t leave until close to 1 pm. The only service I received was an oil and filter change which shouldn’t have took close to 4 hours. Many people came after me and left before I did. When asked when my car would be finished, Steve kept telling me “just a few more minutes”. A few more minutes turned into hours. I was very disappointed in the service and don’t think I will be back.

9/10/2025

Geniea, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Frank Levine General Manager frank@graniterun.com

Business Response

DARBY, PA

Vanessa V|2026 Buick Envista

Confirmed Sales Customer

9/9/2025

I had a painless experience with the team at granite run. Normally the car buying process is dreadful but not with them. I appreciate them working with us to find what worked for us. Very fair and honest.

RICHARD COLVIN

9/10/2025

Vanessa, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Frank Levine General Manager frank@graniterun.com

Business Response

ALLENTOWN, PA

Lukia K|2025 Buick Envista

Confirmed Service Customer

9/11/2025

I had a great experience with no issues or complaints hector was awesome and he got me in and out. He made me feel like I’m family.

9/14/2025

Lukia, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you have any further questions, please give us a call. We're always happy to help! Frank Levine General Manager frank@graniterun.com

Business Response

CHESTER, PA

Daniel M|2015 GMC Acadia

Confirmed Service Customer

9/17/2025

Had an appointment at 8:45 for oil filter change and rotate tires. Left dealership only with oil filter change at 12:30pm. They recommended me other work but I denied as the work on hand was not to my satisfaction.

9/18/2025

Daniel, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (610) 566-1991 when you have a chance. Thank you, and we look forward to hearing from you. Frank Levine General Manager frank@graniterun.com

Business Response

BROOMALL, PA

Patricia D|2017 GMC Terrain

Confirmed Service Customer

9/17/2025

Easy drop off and pick up. service rep kept me updated the whole process

9/18/2025

Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

MORTON, PA

Michael M|2012 GMC Acadia

Confirmed Service Customer

9/20/2025

Outstanding service

9/22/2025

Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Frank Levine General Manager frank@graniterun.com

Business Response

MEDIA, PA

Michael J|2025 Buick Envision

Confirmed Sales Customer

10/27/2025

They treated me as Family because this was my 5th Vehicle from them.

DENNIS JEANTET

10/28/2025

Michael, thank you for choosing Granite Run Buick GMC INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BLACKWOOD, NJ

Leonard P|2025 Buick Encore GX

Confirmed Service Customer

10/13/2025

Scott, the service manager was very good answered any questions that I had and really did his job. Very happy with the outcome, Thanks, Len Poggi

10/14/2025

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Walter O|2025 Buick Encore GX

Confirmed Service Customer

10/20/2025

pleasant people.Great service

10/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

SPRINGFIELD, PA

Melissa H|2023 GMC Acadia

Confirmed Service Customer

10/30/2025

Dennis and Dave were awesome.

11/2/2025

Melissa, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERFORD, PA

Jason M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/30/2025

Bolts and tools were left in between hood and windshield by the wipers, didn’t know if I was missing bolts but was told they were one time use. Any of the bolts or tool could have bounced out and hit another car or my own. Disappointing.

11/2/2025

Jason, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Mike DeMarshall, General Manager at mike@graniterun.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CLAYMONT, DE

George M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/30/2025

Did a good job

11/2/2025

George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Kyle K|2021 Buick Encore GX

Confirmed Service Customer

10/30/2025

Friendly service advisor, no made up recommendations or repairs during inspection.

11/2/2025

Kyle, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BROOKHAVEN, PA

Larry S|2016 GMC Terrain

Confirmed Service Customer

10/30/2025

Very good service

11/2/2025

Larry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

UPPER CHICHESTER, PA

Talmadge B|2026 Buick Encore GX

Confirmed Sales Customer

10/30/2025

The visit was very productive. The sales associates were proficient and likable. The experience was very good and I will continue to not only deal with Granite Run GMC, I will surely recommend this dealership to others

DAVID SHALLES

11/2/2025

Talmadge, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

PHILADELPHIA, PA

Brendan T|2026 GMC Sierra 1500

Confirmed Sales Customer

10/4/2025

Vinny was a pleasure to deal with in my search. We wasted very little time searching for what I wanted. Very efficient, very enjoyable!

VINCENT INGARGIOLA

10/6/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERFORD, PA

Joseph C|2023 GMC Acadia

Confirmed Service Customer

10/10/2025

excellent

10/13/2025

Joseph, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

RIDLEY PARK, PA

Joseph R|2025 GMC Sierra 1500

Confirmed Sales Customer

10/15/2025

I was hesitant to trade in my vehicle but they gave me a strong offer and great price on the new truck. Dennis was reliable and helped over the course of a few days to get everything done and made the whole process easy. He also went over every new feature and tech that I'm not good with. Granite Run earned a new customer for life.

DENNIS JEANTET

10/16/2025

Joseph, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please let us know if there is anything else we can do for you; we are more than happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Robert A|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/17/2025

My sales guy Chris and finance guy Patrick were the best! Patrick worked CRAZY all day to get me approved on my truck. Was the best experience in a dealership I’ve ever had my entire life.

CHRISTOPHER GLAKAS

10/19/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

HOLMES, PA

Nakia B|2026 Buick Envista

Confirmed Sales Customer

10/20/2025

My experience was wonderful all the staff was very nice and helpful and I love my new car

DAVID SHALLES

10/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Granite Run Buick GMC INC. and we hope to see you again soon! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Thomas C|2019 GMC Acadia

Confirmed Service Customer

10/23/2025

Very helpful and knowledgeable

10/26/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Granite Run Buick GMC INC. and we hope to see you again. Mike DeMarshall General Manager mike@graniterun.com

Business Response

MORTON, PA

Alwina G|2025 Buick Envision

Confirmed Service Customer

11/2/2025

I waited for my car and the time was less than what I expected.

11/4/2025

Alwina, your satisfaction is important to us, so we want to sincerely thank you for choosing Granite Run Buick GMC INC. and we hope to see you again soon! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BROOKHAVEN, PA

Steven T|2026 Buick Encore GX

Confirmed Sales Customer

10/8/2025

Was very happy with the salesman and the rest of the sales team

JAMES TATLOW

10/9/2025

Steven, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

LINWOOD, PA

Dewayne W|2026 Buick Encore GX

Confirmed Sales Customer

10/15/2025

Great one word

VINCENT INGARGIOLA

10/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Patricia D|2017 GMC Terrain

Confirmed Service Customer

10/15/2025

No issues from booking appointment through payment and pickup

10/16/2025

Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MORTON, PA

Carrie H|2019 GMC Terrain

Confirmed Service Customer

10/18/2025

Hector in service was outstanding. I didn't have a great experience at your dealership last year but since it's close to my work, I decided to give service another shot. Hector was easy going, friendly & made my experience easy. The young man that drive the shuttle and took me to work was great too! Thank you.

10/20/2025

Carrie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Mike DeMarshall General Manager mike@graniterun.com

Business Response

FOLSOM, PA

Michael H|2018 Buick Envision

Confirmed Service Customer

10/19/2025

I'm satisfied with the service.

10/20/2025

Michael, we constantly strive to provide exceptional service to our valued customers, and your review serves as encouragement for our team. We would love to learn more about your experience and how we can further improve. If there are any specific areas where you think we can enhance our services or if you have any suggestions for us, please feel free to share them. Your insights are crucial to our ongoing efforts to deliver an outstanding dealership experience.

Business Response

CHESTER, PA

Hilary A|2026 GMC Terrain

Confirmed Sales Customer

10/22/2025

Quick, friendly, easy process following a poor experience with different brand. See myself staying with this dealership/brand.

CHRISTOPHER GLAKAS

10/23/2025

Hi, thank you so much for the positive review! We can't wait to see you again, have a great day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

DREXEL HILL, PA

Thomas G|2026 Buick Envista

Confirmed Service Customer

11/3/2025

I dealt with Chris Glakas (dealer rep) and I must say he went above and beyond to find the right car that I was interested in. He was able to answer all my questions concerning the new vehicle and continues to do so when I can't figure something out. It was/is a real pleasure dealing with him.

11/4/2025

Thomas, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Christopher C|2026 GMC Terrain

Confirmed Sales Customer

10/30/2025

I have purchased and leased many vehicles in my lifetime but my experience at Granite Run was one of the best I've had. At many other dealers there is usually lots of haggling over price and then pressure to buy immediately or the deal will disappear, but not at Granite Run. There was absolutely no haggling or pressure to buy. The vehicle was shown to me, questions were asked and answered, and then a deal was made. I felt so comfortable with the whole sales experience, I did buy the vehicle immediately. It just felt right. Hats off to my salesperson Vinny and the rest of the team at Granite Run Buick GMC!

VINCENT INGARGIOLA

11/2/2025

Thank you so much for your positive comments about Granite Run Buick GMC INC.! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PITMAN, NJ

James L|2021 GMC Terrain

Confirmed Service Customer

10/30/2025

Jo(n was very accommodating and thorough

11/2/2025

James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Carl D|2025 GMC Terrain

Confirmed Service Customer

11/5/2025

All went smoothly

11/5/2025

Carl, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Christopher S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/7/2025

My 2nd truck purchase and other great experience, sales Guy Jim was excellent and sales manager Pat was awesome as well. Flawless experience again.

JAMES TATLOW

11/9/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

COLLEGEVILLE, PA

Madeline D|2024 GMC Yukon

Confirmed Service Customer

11/7/2025

Hector was amazing from start to finish. I originally scheduled an oil change, but upon arrival, Hector pointed out that I hadn’t had a tire rotation in a while. He shared his expertise and provided helpful recommendations. I waited for my car in the comfortable waiting area and enjoyed some coffee while Hector checked in with me several times to update me on the progress and expected wait time. My car was serviced and cleaned in no time. On top of an already wonderful experience at the dealership, when I arrived home, I received a call letting me know my wheel lock hadn’t been returned to my vehicle. Instead of asking me to come back, Hector personally drove the wheel lock to my home in Philadelphia, a 35-minute drive from the dealership. I’ve never had a more positive experience servicing my vehicle. I know Hector will continue to keep my car, and me, safe for years to come. Thank you, Hector and GMC Granite Run!

11/9/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

RIDLEY PARK, PA

Kenneth E|2026 GMC Yukon

Confirmed Sales Customer

10/22/2025

IT WAS Good. THANKS

HOUSE HOUSE DEAL

10/23/2025

Kenneth, thank you so much for the positive review! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

EAST PETERSBURG, PA

Donato G|2022 Buick Envision

Confirmed Service Customer

10/22/2025

Excellent customer service. Very knowledgeable staff.

10/24/2025

Donato, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Granite Run Buick GMC INC. and we hope to see you again.

Business Response

UPPER CHICHESTER, PA

Joseph M|2025 Buick Envista

Confirmed Service Customer

10/31/2025

Service staff were professional- top notch. The wait time was unexpectedly reasonable and comfortable in waiting area

11/3/2025

Joseph, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

YEADON, PA

Kiana L|2024 Buick Envista

Confirmed Service Customer

10/31/2025

Was out of the service center within an hour and a half

11/3/2025

Kiana, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WILMINGTON, DE

Kenneth A|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/3/2025

It was a very efficient process.

DAVID SHALLES

11/4/2025

Kenneth, thank you so much for the positive review! We can't wait to see you again, have a great day.

Business Response

BOOTHWYN, PA

Paul E|2018 GMC Yukon

Confirmed Service Customer

11/4/2025

There’s a reason why I get my cars from Granite Run GMC… it’s not just because of the price when I buy the car, it is equally attributable to the service from the wonderful employees at Granite Run GMC. They are smart articulate, and they know how to deal with a customer.

NEWTOWN SQUARE, PA

Cheryl J|2023 GMC Acadia

Confirmed Service Customer

11/6/2025

Fast and friendly service.

11/7/2025

Cheryl, it is great to hear everything was done quickly and to your satisfaction! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Andrew L|2016 GMC 1500 Sierra

Confirmed Service Customer

11/12/2025

The entire process took much longer than was explained to me by the service department. When the truck was returned to me it was filthy and there are greasy hand prints all over the front bumper, valance, and grill. Also, the truck smells terribly of antifreeze.

11/13/2025

Andrew, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Derek B|2025 Buick Encore GX

Confirmed Service Customer

10/23/2025

The service agent was very cordial and helpful in signing me in for service. He also helped me with redeeming my GM points. My hold experience was fantastic.

10/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

LANSDOWNE, PA

Robert G|2026 Buick Encore GX

Confirmed Sales Customer

10/28/2025

- Sales group was willing to work with me to get a deal done.

JAMES TATLOW

10/29/2025

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

CLAYMONT, DE

Vincent N|2019 GMC 1500 Sierra

Confirmed Service Customer

10/28/2025

John Leone the service writer is awesome! Love the dealership!

10/29/2025

Vincent, thank you so much for your positive comments about Granite Run Buick GMC INC.! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

RIDLEY PARK, PA

Kevin M|2024 GMC Sierra 1500

Confirmed Service Customer

11/5/2025

Great overall experience.

11/6/2025

Kevin, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDIA, PA

Ebe H|2026 GMC Terrain

Confirmed Sales Customer

11/7/2025

Really Solid from Ryan's Ownership to Sales with Dennis and Quick Loan/Money handling of Paperwork with Midge

DENNIS JEANTET

11/9/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ALDAN, PA

Davinder S|2026 GMC Yukon

Confirmed Sales Customer

11/12/2025

It was really great experience

VINCENT INGARGIOLA

11/12/2025

Davinder, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

BROOMALL, PA

Charles B|2024 Buick Envista

Confirmed Service Customer

11/14/2025

Very friendly and respectful

11/16/2025

Charles, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Michael T|2026 GMC Canyon

Confirmed Sales Customer

11/18/2025

All the people I interacted with were top notch from sales, to management to finance. I appreciate the kind service.

CHRISTOPHER GLAKAS

11/20/2025

Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEWTOWN SQUARE, PA

Shannon A|2025 Buick Enclave

Confirmed Service Customer

10/21/2025

I advised of an issue with the car that wasn't addressed. Will have this reviewed at my personal mechanic.

10/22/2025

Shannon, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at mike@graniterun.com so we can work towards a resolution. Mike DeMarshall General Manager mike@graniterun.com

Business Response

BRIDGEPORT, NJ

Durand A|2024 Buick Envista

Confirmed Service Customer

10/29/2025

It was ok

10/30/2025

Durand, we really appreciate your feedback! Your feedback helps us improve and we would like to learn more about how we can make this better.

Business Response

CHESTER, PA

Thomas K|2020 GMC Canyon

Confirmed Service Customer

10/29/2025

Very courteous service people. Appreciate the detailed Multi Point Inspection evaluation. However I was promised a free car wash but didn't receive one

10/30/2025

Is there anything we could do better to earn a 5 star review? Please give us a call at (610) 566-1991 if you have any suggestions for improvement! We value your input and take it into consideration as we constantly work towards delivering an even better experience for our customers!

Business Response

FOLSOM, PA

Jane L|2017 Buick Cascada

Confirmed Service Customer

11/12/2025

Took me on time. Kept me informed.

11/13/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPRINGFIELD, PA

Curtis R|2020 GMC Terrain

Confirmed Service Customer

11/17/2025

The service gentlemen that checked me in were super nice, knowledgeable, and very timely. They made sure I was aware of the progress on my car every step of the way. If there was a problem or issue in the process, they came ad talked to me to see what I wanted to do before they went any further.

11/17/2025

Curtis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Paul I|2026 GMC Sierra 1500

Confirmed Sales Customer

11/19/2025

I made an inquiry about an in-transit vehicle shown on the website. Dennis contacted me the next business day with additional information and said that he would let me know when the truck was delivered to Granite Run. A few days later, Dennis called to inform me that the truck had arrived and we met later that afternoon. Everything went very smoothly, and Dennis was extremely helpful, knowledgeable and patient. Everyone we met at Granite Run Buick/GMC was very friendly and helpful.

DENNIS JEANTET

11/22/2025

Paul, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

SPRINGFIELD, PA

Thomas G|2018 GMC 1500 Sierra

Confirmed Service Customer

11/19/2025

Hector was an excellent help. So far, so good for my truck.

11/21/2025

Thomas, we appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Thomas K|2015 Buick Encore

Confirmed Service Customer

11/14/2025

Had rear brake light replaced. Everyone and everything was just great.

11/17/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Eugene T|2025 Buick Enclave

Confirmed Service Customer

11/15/2025

Always friendly and service excellent

11/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIDLEY PARK, PA

W H|2025 GMC Acadia

Confirmed Service Customer

11/20/2025

it was great and the service was great they did a great job i was in and out and it was real fast and i receive a car wash thank you for a job well done.

11/23/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Mike DeMarshall General Manager mike@graniterun.com

Business Response

DREXEL HILL, PA

Kristen M|2025 Buick Envista

Confirmed Service Customer

11/24/2025

It was great !

11/25/2025

Kristen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

THORNTON, PA

Shari B|2018 Buick Cascada

Confirmed Service Customer

11/24/2025

The order for my part was made on Sept. 17. I did not get any update unless I called the service department. By the first week of November I finally reached out to corporate to get help with this issue. The part had apparently been delivered the day before. Finally a week later I was sent an email to make an appointment to bring the car in. The appointment was on a Friday. I dropped my car off the night before and was the first car in line for service. I was updated during the day with the hope that the car would be finished by the end of the day. At 4:30 I got a phone call that the car wasn’t finished because the sensor wasn’t reading that the top was locking, which is what the problem was from the beginning. They kept my car all weekend with no loaner available. At 10 AM on Monday miraculously the car was finished and I could come pick it up.

11/25/2025

Shari, thank you for taking the time to leave us your honest feedback. If you are willing to give us another chance, please get in touch with us, Mike DeMarshall, General Manager, mike@graniterun.com, so we can understand your situation better in order to try and turn your experience around. Thank you, Granite Run Buick GMC INC.

Business Response

BROOKHAVEN, PA

Jamie F|2025 Buick Encore GX

Confirmed Service Customer

11/24/2025

Had an unexpected issue and was able to be put in for an appointment right away. I got a call the first thing the following day that it was ready to be picked up. I couldn't have asked for a more convenient and accommodating dealership to work with.

11/24/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER CHICHESTER, PA

Renee C|2026 Buick Encore GX

Confirmed Sales Customer

10/31/2025

Very exceptional service and sales team. Gave me a great price on a new 2026 Buick encore GX and made my transition very smooth

HOUSE HOUSE DEAL

11/3/2025

Renee, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

MORTON, PA

Keith T|2019 GMC Canyon

Confirmed Service Customer

11/5/2025

Treated professionally! Staff members greeted everyone when walked by customers!

11/6/2025

Keith, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Linda W|2024 Buick Encore GX

Confirmed Service Customer

11/7/2025

Went Smoothly

11/10/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLENOLDEN, PA

Sheila N|2018 GMC Terrain

Confirmed Service Customer

11/12/2025

Greeted and checked in quickly. Waiting room comfortable and clean , coffee,tea,and water provided .I presented coupons at check in and at checkout explained which coupon was applicable and why others weren’t. I’ve been coming here to get my car serviced for 6yrs and they’ve just added a courtesy car wash which I appreciated.

11/13/2025

Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER DARBY, PA

Michael C|2026 GMC Canyon

Confirmed Sales Customer

11/14/2025

Dennis was great!

DENNIS JEANTET

11/17/2025

Michael, thank you for your kind review; we are happy to pass along your comments to Dennis here at Granite Run Buick GMC INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST CHESTER, PA

Brian M|2024 GMC Sierra 1500

Confirmed Service Customer

11/21/2025

Hector is the man! He is the reason we keep coming back. He takes care of everything. Thanks

11/24/2025

Brian, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

Business Response

MEDIA, PA

Catherine A|2026 Buick Encore GX

Confirmed Sales Customer

11/25/2025

Dennis worked hard to get me the best deal possible. I never felt pressured or uncomfortable about the deal. Michelle was pleasant and very easy to work with on the financial end of purchase.

DENNIS JEANTET

11/25/2025

Catherine, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WEST CHESTER, PA

Nijiah B|2025 Buick Envista

Confirmed Sales Customer

11/4/2025

My needs were met and was assured every step of the way. I am very satisfied

DENNIS JEANTET

11/5/2025

Your satisfaction is our top priority. We're looking forward to your next visit with us!

Business Response

PHILADELPHIA, PA

Donna S|2024 GMC Terrain

Confirmed Service Customer

11/4/2025

Professional and helpful staff. The job was done before it was promised

11/5/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

SPRINGFIELD, PA

Dawson N|2018 Buick LaCrosse

Confirmed Service Customer

11/6/2025

No complaints service was great. I came in for an oil change and coupon for the service and it was granted without any issues. Hector helped me the whole time great customer service that guy.

11/7/2025

Dawson, our staff is committed to providing each of our clients with the best automotive experience! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILA, PA

Loriann C|2026 GMC Acadia

Confirmed Sales Customer

11/12/2025

We had a lovely experience at Granite Run. The person at the front desk happily greeted us every time we walked through the doors and asked us if we needed any help. We loved working with Rick Colvin. He was such a nice guy & very communicative. He kept us informed about our vehicle order. He was tremendous and I would definitely recommend him & the Granite Run dealership to our family & friends.

RICHARD COLVIN

11/13/2025

Loriann, our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ARDMORE, PA

Maureen D|2026 Buick Encore GX

Confirmed Sales Customer

11/21/2025

Vinnie was very knowledgeable and helpful. He walked us through the information on the Buick Encore and answered all our questions with patience. A real winner!

VINCENT INGARGIOLA

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Brian U|2026 GMC Sierra 1500

Confirmed Sales Customer

11/25/2025

Salesman (Chris)and sales manager (Dave) worked together and worked out a deal so I could buy a new truck

CHRISTOPHER GLAKAS

11/25/2025

Brian, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

NORWOOD, PA

Robert O|2022 GMC Yukon

Confirmed Service Customer

12/2/2025

Great customer Service. Very Helpful.

12/3/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERTOWN, PA

Louise O|2024 Buick Envision

Confirmed Service Customer

11/6/2025

Great service

11/7/2025

Louise, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DREXEL HILL, PA

Shannon S|2026 Buick Encore GX

Confirmed Sales Customer

11/19/2025

Dennis and Patrick were awesome

DENNIS JEANTET

11/21/2025

Shannon, Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! Mike DeMarshall, General Manager, mike@graniterun.com

Business Response

CHESTER, PA

Donald H|2025 GMC Acadia

Confirmed Service Customer

11/26/2025

All good !

11/27/2025

Donald, thank you so much for the positive review! If you have any questions, please don't hesitate to reach out! Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERTOWN, PA

Christine C|2024 GMC Terrain

Confirmed Service Customer

11/27/2025

As usual, the service was quick and efficient!!

11/28/2025

Christine, It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!

Business Response

GARNET VALLEY, PA

Daniele C|2026 GMC Acadia

Confirmed Sales Customer

11/27/2025

I went in not planning to buy anything but after talking to Rick, it made sense to purchase one. I’m so glad that I was able to purchase my 2026 Acadia. I love it and will definitely be back and hopefully get the help of Rick again!

RICHARD COLVIN

11/27/2025

Daniele, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Until the next time we meet, take care!

Business Response

BRYN MAWR, PA

John S|2019 Buick Envision

Confirmed Service Customer

12/3/2025

Steve was EXCELLENT

12/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Mike DeMarshall General Manager mike@graniterun.com

Business Response

SPRINGFIELD, PA

Joseph W|2019 GMC Acadia

Confirmed Service Customer

12/3/2025

John provided great customer service and kept me updated on the progress.

12/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

James V|2026 GMC Canyon

Confirmed Service Customer

12/5/2025

Good job done.

12/5/2025

Vandyke, Your satisfaction is important to us, so we want to sincerely thank you for choosing Granite Run Buick GMC INC. and we hope to see you again soon!

Business Response

GARNET VALLEY, PA

Caleb B|2025 Buick Envista

Confirmed Service Customer

12/8/2025

Very well done. Little wait time & great results. My car runs so well, gets great mileage and is easy to maintain. It's funny that I've spent many hours in the old Log Cabin Inn (your dealership), that burned down. My best friend's family Schultz owned it.

12/9/2025

Caleb, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Thomas S|2024 GMC Acadia

Confirmed Service Customer

11/25/2025

The staff was easy to deal with, and the work was done in a timely manner.

11/25/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MILMONT PARK, PA

Craig R|2026 GMC Sierra 1500

Confirmed Sales Customer

12/6/2025

This was hands down the easiest and most straight forward car buying experience I’ve ever had. Vinny, Delco Dave, and Michelle, all of them understood my wants and needs. All while meeting my price point. Couldn’t recommend them more. No hidden tricks no hidden fees no pushes for extra coverage. Explained all the extras and broke it down by price with no pressure to purchase any. Just straight forward this is what it covers and the cost.

VINCENT INGARGIOLA

12/8/2025

Craig, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

EXTON, PA

Olivia T|2022 GMC Terrain

Confirmed Service Customer

12/6/2025

There was originally an issue with my first appointment. The team went above and beyond to make things easier on my end and take care of my vehicle, and me, with what felt like white glove service. Really appreciated it!

12/7/2025

Olivia, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! We can't wait to see you again, have a great day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

LANSDOWNE, PA

Zoe C|2019 GMC Acadia

Confirmed Service Customer

12/9/2025

Had an easy time scheduling service and getting service on my Acadia. Appreciate the kind shuttle driver and the service writer.

12/10/2025

Zoe, we appreciate your positive review about your recent experience with us! Thank you for leaving us this response!

Business Response

MEDIA, PA

Richard C|2025 GMC Sierra 1500

Confirmed Service Customer

12/9/2025

Every thing went well very positive experience

12/10/2025

Richard, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

Business Response

RIDLEY PARK, PA

James B|2025 GMC Sierra 1500

Confirmed Service Customer

12/9/2025

The service manager was able to get my truck in immediately for an oil change and a few small recall items. Everyone was friendly, helpful, and all the work was performed as expected.

12/10/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WALLINGFORD, PA

Francis T|2025 GMC Canyon

Confirmed Service Customer

12/9/2025

Terrific, friendly and excellent!

12/10/2025

Francis, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ASTON, PA

Tanisha B|2025 Buick Envista

Confirmed Sales Customer

11/3/2025

I had an excellent experience. Vinny was very helpful and knowledgeable about the vehicle I purchased

VINCENT INGARGIOLA

11/4/2025

Tanisha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER DARBY, PA

Latonya B|2016 Buick Encore

Confirmed Service Customer

11/5/2025

I always have a great experience. Thank you

11/6/2025

Latonya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Lenny L|2022 GMC Acadia

Confirmed Service Customer

11/13/2025

Service was great, people were very nice.

11/14/2025

Lenny, our staff is committed to providing each of our clients with the best automotive experience! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Michael J|2025 Buick Envision

Confirmed Service Customer

11/19/2025

They Do A Excellent Job Fixing My Car Issues.

11/21/2025

Michael, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BLACKWOOD, NJ

Natalie F|2024 GMC Terrain

Confirmed Service Customer

11/21/2025

Oil change & tire rotation. Easy to schedule, quick turn around.

11/24/2025

Natalie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Mike DeMarshall General Manager mike@graniterun.com

Business Response

FOLSOM, PA

Elyse H|2026 Buick Encore GX

Confirmed Sales Customer

11/26/2025

Excellent service and great deal on my 2026 Buick

JAMES TATLOW

11/27/2025

Elyse, thank you so much for the positive review! We hope you have a great day!

Business Response

HAVERTOWN, PA

Elaine W|2019 GMC Terrain

Confirmed Service Customer

12/8/2025

Everything went well. The recommendations I was expecting and glad they were done.

12/8/2025

Elaine, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Ken V|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

12/10/2025

I was treated well by the service managers and staff. I am a loyal GR GMC service customer. My only issue is how expensive it is to do basic maintenance at the dealership. Oil changes and mileage interval check ups are extremely overpriced.

12/11/2025

Ken, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

WALLINGFORD, PA

Jason R|2026 GMC Sierra 1500

Confirmed Sales Customer

11/26/2025

It was great, I knew the vehicle I wanted and was able to get it easily. All of the staff were friendly.

DANTE PAUL

11/26/2025

Jason, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FOLSOM, PA

Jose V|2026 GMC Sierra 1500

Confirmed Sales Customer

11/26/2025

I found this dealership to be one of the most favorable dealerships GMC has to offer . Dante was my salesman and he worked with me and delivered what I was expecting in the most friendly professional way and had me relaxed . There was no need for the back and forth game I was in and out very happy with the deal made .

DANTE PAUL

11/27/2025

Jose, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

KING OF PRUSSIA, PA

Frank D|2025 Buick Envision

Confirmed Sales Customer

11/26/2025

Dennis was tenacious in finding the exact car we wanted.

DENNIS JEANTET

11/27/2025

Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WALLINGFORD, PA

Hilda M|2021 Buick Encore GX

Confirmed Service Customer

12/2/2025

The courtesy that the staff have the cleanest

12/2/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WOODLYN, PA

Jalisa W|2025 Buick Envista

Confirmed Service Customer

12/4/2025

Service was done quick and they even gave me a courtesy car wash.

12/4/2025

Jalisa, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WILMINGTON, DE

Linda Y|2024 Buick Enclave

Confirmed Service Customer

12/8/2025

Appreciate not having to wait long for service.

12/8/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

Ian B|2026 GMC Sierra 1500

Confirmed Sales Customer

12/8/2025

Was able to negotiate everything over the phone and made it very fast for signatures in the dealer.

DENNIS JEANTET

12/9/2025

We're so happy we were able to help you out! We hope to see you soon!

Business Response

SPRINGFIELD, PA

Brian C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/11/2025

Delco Dave and Chris Zinn were great to work with on making a deal

CHRISTOPHER ZINN

12/12/2025

Brian, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Patricia D|2017 GMC Terrain

Confirmed Service Customer

12/9/2025

Real easy trip just needed rear turn signals replaced. Which your dealership had slots for quick jobs like this where we could wait and be in and out in a hour instead of having to drop car off and lose it for basically the whole day

12/9/2025

Patricia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORTON, PA

Roxann G|2025 Buick Envista

Confirmed Service Customer

12/9/2025

EVERYONE WAS HAPPY AND HELPFUL

12/9/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Judith C|2021 GMC Acadia

Confirmed Service Customer

12/9/2025

Scheduling was simple. Staff was courteous.

12/9/2025

Judith, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

David R|2026 GMC Sierra 1500

Confirmed Sales Customer

12/9/2025

Salesman Jimmy and Sales Manager Delco Dave gave me an amazing offer over the phone that seemed too good to be true. Drove 90 miles to find out the deal was as promised. Everyone was gracious and appreciative of my wife and I traveling from out of state to make this purchase. Just a great experience. Well worth the drive.

JAMES TATLOW

12/10/2025

David, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BALTIMORE, MD

Mary Jean M|2024 Buick Encore GX

Confirmed Service Customer

12/9/2025

Staff was very pleasant and had me in and out on about an hour

12/10/2025

Mary, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

UPPER DARBY, PA

Jim D|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/18/2025

top notch from top to bottom

12/19/2025

Jim, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

Coatesville, PA

Catherine K|2023 GMC Yukon

Confirmed Service Customer

12/18/2025

Patrick efficiently set my appointment up & had great communication. Service did a wonderful job taking care of recalls. Lovely dealership.

12/19/2025

Catherine, thank you so much for your positive comments about Granite Run Buick GMC INC.! Please let us know if there is anything else we can do for you; we are more than happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

H Jenell W|2017 Buick Envision

Confirmed Service Customer

12/18/2025

Upon arrival, my vehicle was immediately recorded for pre-selected service. The desk representatives were friendly and professional which created a pleasant atmosphere. The wait time was less than expected.

12/19/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Cynthia L|2021 Buick Encore GX

Confirmed Service Customer

12/11/2025

I love this dealership! Even though I live in DE I come to granite run Buick. They are honest, reliable and capable. They always get work done quickly, and well.

12/12/2025

Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WILMINGTON, DE

Valerie T|2019 Buick Envision

Confirmed Service Customer

12/11/2025

I came in to renew my extended warranty . Michelle had everything ready and had my car checked out within the hour

12/12/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BROOKHAVEN, PA

Jacob S|2016 Buick Enclave

Confirmed Service Customer

12/11/2025

Very goid

12/12/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

M Kathleen K|2026 GMC Terrain

Confirmed Sales Customer

12/13/2025

We were in need of a new vehicle. Since we have been dealing with Granite Run GMC for approximately 10+ years now we knew exactly who to contact. Our Salesperson was Jimmy Tatlow, since we have delt with him in the past he knew exactly what we were looking for and needless to say he did not let us down!

JAMES TATLOW

12/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WALLINGFORD, PA

James L|2018 GMC 1500 Sierra

Confirmed Service Customer

12/16/2025

Absolutely terrible experience. All requests were ignored, no follow up unless I called. I will be making sure my experience is well known.

12/17/2025

James, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would really like to speak with you more regarding this matter. Please reach out to our General Manager. We look forward to hearing from you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

MIDDLETOWN, NJ

James S|2017 GMC Acadia Limited

Confirmed Service Customer

12/21/2025

First time visiting GMC granite run and was very pleased with the service. my car was completed wht in a day and price was good. Recommend to any one. Thank you.

12/22/2025

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

CLIFTON HEIGHTS, PA

Ken R|2018 GMC Canyon

Confirmed Service Customer

12/24/2025

You have very good people in your service area . This is why I choose you!! Merriest of Christmas’s to you all .

12/24/2025

Ken, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLIFTON HEIGHTS, PA

Sean M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/2/2025

The process was smooth and everyone there was great to deal with!

CHRISTOPHER GLAKAS

12/3/2025

Sean, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Marie C|2026 Buick Encore GX

Confirmed Sales Customer

12/3/2025

Dante and the whole team were amazing, I found my new favorite car dealership

DANTE PAUL

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Anthony F|2026 GMC Canyon

Confirmed Sales Customer

12/15/2025

NO

DENNIS JEANTET

12/16/2025

Anthony, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BROOMALL, PA

Brenda A|2019 Buick Envision

Confirmed Service Customer

12/17/2025

Granite Run GMC is wonderful! We have have 2 very good experiences over the past 6 months

12/18/2025

Allen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BOOTHWYN, PA

Lisa M|2025 GMC Yukon

Confirmed Service Customer

12/19/2025

Waiting 2 1/2 hours for an oil change is ridiculous.

12/20/2025

Lisa, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Mike DeMarshall General Manager mike@graniterun.com

Business Response

SPRINGFIELD, PA

Steven T|2026 GMC Sierra 1500

Confirmed Sales Customer

12/19/2025

Everyone there was amazing. I've purchased a number of vehicles at Granite Run over the years and the experience gets better every time. Thanks Patrick and Dante with your help on my new 2026 AT4. Keep up the great work.

DANTE PAUL

12/21/2025

Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

CHADDS FORD, PA

Donato G|2022 Buick Envision

Confirmed Service Customer

12/23/2025

Excellent customer service. Prompt service.

12/24/2025

Donato, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

UPPER CHICHESTER, PA

Colin M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/25/2025

Chris, Patrick, and Dawn were great. Thank you!

CHRISTOPHER ZINN

12/25/2025

Colin, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

GLEN MILLS, PA

Marie L|2026 GMC Terrain

Confirmed Sales Customer

12/10/2025

Our sales person Rick Colvin was amazing. He knew all the information about the vehicle. We were purchasing and explained everything in detail. He was not pushy and never once. Did we feel any pressure from him. I would definitely recommend Rick to any other of my friends who may be in the market to buy a new vehicle.

RICHARD COLVIN

12/11/2025

Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! Please don't hesitate to reach out if there's anything we can do for you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

ESSINGTON, PA

Kristin P|2026 Buick Encore GX

Confirmed Sales Customer

12/26/2025

It was a good experience they really worked with me

CHRISTOPHER GLAKAS

12/26/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Alem G|2019 GMC Terrain

Confirmed Service Customer

1/6/2026

Excellent

1/6/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Keith P|2026 Buick Envista

Confirmed Sales Customer

1/6/2026

You guys treated in my daughter very well and the ladies that do the financing papers are great thanks for everything The Pulliam

DANTE PAUL

1/6/2026

Keith, we are so happy to read such a great review about Granite Run Buick GMC INC.! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

DARBY, PA

Robert S|2026 Buick Envista

Confirmed Sales Customer

1/6/2026

Friendly, efficient and professional

DENNIS JEANTET

1/7/2026

Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Mike DeMarshall General Manager mike@graniterun.com

Business Response

COATESVILLE, PA

Scott S|2012 Buick LaCrosse

Confirmed Service Customer

1/10/2026

Service associate was very helpful and sincere. I was not impressed with information I got from the technician. It appeared that he read the codes and did not offer any suggestions or speculations to how the engine failed which does not give me any substance to make an informed decision on how to move forward. My speculation is that the timing chain jumped and possibly caused a bent valve which is causing one cylinder to not fire correctly which is why the engine is bucking and has low power. This is the type of information a customer needs to make a decision to repair the car or scrap it. I got could be timing chain and replace engine as my options.

1/11/2026

Scott, thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

MEDIA, PA

Margot S|2021 Buick Encore GX

Confirmed Service Customer

11/27/2025

Very happy with service and personal.

11/28/2025

Margot, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOLCROFT, PA

James D|2026 Buick Encore GX

Confirmed Sales Customer

12/16/2025

Made a stressful situation purchasing a car an enjoyable situation.

RICHARD COLVIN

12/18/2025

James, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Kyle L|2026 GMC Sierra 1500

Confirmed Sales Customer

12/17/2025

Chris was amazing and sold me on a truck that was exactly what I wanted! Couldn’t be happier with the truck and will recommend anyone that’s looking to this dealership!

CHRISTOPHER ZINN

12/18/2025

Kyle, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CLAYMONT, DE

Christopher R|2023 Buick Encore GX

Confirmed Service Customer

12/18/2025

It was easy to make same day appointment. My car was serviced and returned to me within the hour. Hector did a great job and gave me my car sparkling clean. Everyone at the dealership is friendly too.

12/19/2025

Christopher, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Kimberly D|2026 Buick Envista

Confirmed Sales Customer

12/19/2025

From start to finish the whole experience was great!!!! Dante, Patrick and Dawn made my experience very easy and hassle free!!!! I have never been to a dealership and had this kind of service! Dante listened to my wants and needs and delivered everything that I expected! I didn’t even think that it would be possible! 1000 out of 10 I would recommend!!!!

DANTE PAUL

12/20/2025

Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! Please don't hesitate to reach out to us if there's anything more we can do! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER DARBY, PA

Alexander S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/10/2026

Chris Glakas was amazing to work with!

CHRISTOPHER GLAKAS

1/10/2026

Alexander, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

John P|2018 Buick Encore

Confirmed Service Customer

1/13/2026

Fairly quick with getting you in and out. Great at explaining what is being done

1/14/2026

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

NORWOOD, PA

Brian M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/11/2025

Admittedly, I am not the easiest customer to deal with when buying a car. I am happy to say this was an extremely pleasant buying experience. First time I ever walked into the dealer and walked out with a car on the same day. Jimmy was great!

JAMES TATLOW

12/12/2025

Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

AMBLER, PA

Micha S|2025 Buick Envista

Confirmed Service Customer

12/11/2025

“Excellent service from start to finish! The team was professional, patient, and made the whole process smooth. I felt valued and well taken care of. Highly recommend this dealership!”

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

CHESTER, PA

Joseph P|2026 GMC Sierra 1500

Confirmed Sales Customer

12/29/2025

Years ago I needed to convert a lease to a loan on an equinox. Dennis was happy to help me even though he probably earned little or nothing for the hour he spent with me getting the transaction done. That’s why I came back to granite run when I wanted to buy a sierra. Dennis was great to work with back then and he was great to work with to buy the sierra.

DENNIS JEANTET

12/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Michelle F|2023 Buick Encore GX

Confirmed Service Customer

1/6/2026

Very good experience

1/6/2026

Michelle, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UPLAND, PA

Maria W|2026 GMC Yukon XL 1500

Confirmed Sales Customer

1/17/2026

We had a great experience with Chris and Michelle!

CHRISTOPHER ZINN

1/18/2026

Maria, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PHOENIXVILLE, PA

John R|2017 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

Friendly and courteous as always.

1/21/2026

John, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Beth B|2023 Chevrolet Suburban 1500

Confirmed Service Customer

1/21/2026

Friendly staff and great service

1/21/2026

Beth, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. We can't wait to see you again, have a great day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

SWARTHMORE, PA

David J|2026 GMC Sierra 1500

Confirmed Sales Customer

12/24/2025

Courteous and knowledgeable staff!! A real pleasure to work with!!

RICHARD COLVIN

12/24/2025

David, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOMS RIVER, NJ

Justin G|2026 GMC Sierra 1500

Confirmed Sales Customer

12/29/2025

Everybody was a pleasure to deal with. Delco Dave, Chris the salesperson and the woman who helped me and my Mother sign all of the paperwork! I am looking forward to having my truck serviced there each time it is due!

CHRISTOPHER ZINN

12/30/2025

Justin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NORWOOD, PA

Jeffrey D|2026 GMC Terrain

Confirmed Sales Customer

1/1/2026

Salesman was professional and answered any questions that we had

JAMES TATLOW

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

WEST CHESTER, PA

Joseph B|2025 GMC Sierra 1500

Confirmed Service Customer

1/14/2026

Called to check status of vehicle was told I would have to wait on service advisor to let me know if my vehicle was ready. Call center rep wouldn’t just transfer me to service so I can see if my truck was ready for pick up.

1/15/2026

Joseph, thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

MEDIA, PA

Thomas D|2023 Buick Envision

Confirmed Service Customer

1/16/2026

Friendly service and the young man that drove me home was very sweet and attentive

1/16/2026

Thomas, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ASTON, PA

Donna B|2021 Buick Envision

Confirmed Service Customer

1/22/2026

The gentleman who greeted and took care of me in service was very nice and professional.

1/22/2026

Donna, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ALDAN, PA

Richard B|2026 GMC Terrain

Confirmed Sales Customer

1/22/2026

Quick and painless

JAMES TATLOW

1/22/2026

Richard, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

PROSPECT PARK, PA

Michael P|2026 GMC Terrain

Confirmed Sales Customer

1/23/2026

I was happy with our sales person Vinny . He had a lot of knowledge about the vehicles and was very nice. A few days after the purchase he reached out to see how everything was going..

VINCENT INGARGIOLA

1/25/2026

Michael, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Cynthia B|2025 Buick Envista

Confirmed Service Customer

12/24/2025

Great Customer Service!!!

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

CHESTER, PA

Robert M|2022 GMC Acadia

Confirmed Service Customer

12/31/2025

Very pleasant and professional experience

1/1/2026

Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERTOWN, PA

W H|2025 GMC Acadia

Confirmed Service Customer

1/9/2026

it was great

1/10/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

DREXEL HILL, PA

Melissa P|2026 GMC Sierra 1500

Confirmed Sales Customer

1/20/2026

From start to finish we had an excellent experience!! Jimmy was very informative as well as upfront and honest!!

JAMES TATLOW

1/21/2026

Melissa, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

LANGHORNE, PA

Mary M|2025 Buick Encore GX

Confirmed Service Customer

1/22/2026

It was great Everyone is totally wecolming

1/23/2026

Mary, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLEN MILLS, PA

Mark M|2024 GMC Terrain

Confirmed Service Customer

1/26/2026

Service writer was friendly and efficient.

1/27/2026

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

NORRISTOWN, PA

Timothy H|2026 GMC Terrain

Confirmed Sales Customer

1/26/2026

Sales associate Jim Tatlow was fantastic

JAMES TATLOW

1/27/2026

Timothy, thank you for your kind review; we are happy to pass along your comments to Jim here at Granite Run Buick GMC INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLIFTON HEIGHTS, PA

Vanessa M|2026 GMC Terrain

Confirmed Sales Customer

1/26/2026

Buying a car at Granite run GMC was a positive and painless experience, especially with the help of Chris Glakas and sales manager, Delco, Dave. I have already referred a friend to the dealership and purchased my car less than a week ago, and I will continue to do so.

CHRISTOPHER GLAKAS

1/27/2026

Vanessa, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WEST CHESTER, PA

Aimee N|2026 GMC Yukon

Confirmed Sales Customer

1/28/2026

Jimmy was really fantastic. His communication, knowledge and support made the process easy. Michelle was kind, thorough and patient. Overall a wonderful experience.

JAMES TATLOW

1/29/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MALVERN, PA

Raquel S|2026 GMC Terrain

Confirmed Sales Customer

1/10/2026

Fast easy an lovein

RICHARD COLVIN

1/11/2026

Raquel, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Patricia W|2022 Buick Envision

Confirmed Service Customer

1/10/2026

I needed an oil change. It didn't take as long as I expected.

1/11/2026

Patricia, we're so happy we were able to help you out! We hope to see you soon!

Business Response

CHESTER, PA

Peter M|2026 GMC Sierra 1500

Confirmed Sales Customer

1/13/2026

I shopped for a vehicle online and made an appointment to check out the specific truck. I was greeted with enthusiasm and a friendly hello from the receptionist desk upon arrival. My salesperson, Jimmy Tatlow was next to arrive. He was courteous, professional and demonstrated excellent customer service. Jimmy thoroughly explained all the information and accessories of the GMC Sierra I came to see. During the test drive I was shown all the features of the truck and was given time to use them. He was very knowledgeable of the Sierra and shared all the necessary information in a clear understandable way. We sat down and discussed both purchase and lease options. Needless to say, I accepted an offer and signed an agreement. My overall experience at Granite Run was super. Every person I encountered was friendly and clearly take pride in their dealership.

JAMES TATLOW

1/13/2026

Peter, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERTOWN, PA

Kathleen H|2025 Buick Encore GX

Confirmed Service Customer

1/13/2026

The work was done in a timely manner, and both the people in the office and on the showroom we’re professional and kind

1/14/2026

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Granite Run Buick GMC INC.

Business Response

PAOLI, PA

Vincent N|2019 GMC 1500 Sierra

Confirmed Service Customer

1/20/2026

John Leone the service writer is awesome! Very professional! Respectful!

1/21/2026

Vincent, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

RIDLEY PARK, PA

MICHELLE F|2026 Buick Encore GX

Confirmed Sales Customer

2/3/2026

Such a great experience. EVERYONE was so helpful and a pleasure to deal with. Thank you so much for this great experience.

JAMES J

2/5/2026

Michelle, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UPLAND, PA

Michael S|2024 GMC Terrain

Confirmed Service Customer

2/3/2026

Came in for oil change with no appointment. Great experience

JOHN LEONE

2/5/2026

Michael, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Granite Run Buick GMC INC.

Business Response

DREXEL HILL, PA

James P|2026 GMC Sierra 1500

Confirmed Sales Customer

12/14/2025

IT WAS A PLEASURE DEALING WITH EVERYBODY AT GRANITE RUN GMC, WHEN YOU CAN BUY A CAR OR TRUCK OVER THE TELEPHONE YOU KNOW YOU'RE DEALING WITHGOOD PEOPLE.

DENNIS JEANTET

12/14/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

LANGHORNE, PA

Michael S|2021 Buick Encore GX

Confirmed Service Customer

1/12/2026

Professional and friendly

1/12/2026

Michael, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRUM LYNNE, PA

Giavanna L|2026 Buick Enclave

Confirmed Sales Customer

1/27/2026

Chris Z and Delco Dave made my experience awesome!

CHRISTOPHER ZINN

1/28/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! We sincerely value your business and look forward to your next visit!

Business Response

CLAYMONT, DE

Delbert V|2020 GMC Terrain

Confirmed Service Customer

1/29/2026

The scheduling process was easy online The service member was polite and prompt responding to my text messages regarding when my car would be finished. The service member searched for rebates for the services my car needed.

NEWTOWN SQUARE, PA

Susan M|2024 Buick Encore GX

Confirmed Service Customer

1/29/2026

Service guy is great but it takes forever.

DREXEL HILL, PA

Christopher P|2026 GMC Canyon

Confirmed Sales Customer

1/30/2026

The best buying experience I’ve had ever. Deal was done in less than 30 mins

MEDIA, PA

Jen E|2020 Buick Encore GX

Confirmed Service Customer

2/4/2026

The service was perfect and the person at the desk had a very good interpersonal skills

HECTOR RIVERA

2/7/2026

Jen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UPPER DARBY, PA

Robert P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/6/2026

The sales guy made it a very fast and easy process. I will definitely go back for my next purchase.

MEDIA, PA

Liala K|2024 GMC Terrain

Confirmed Service Customer

2/11/2026

Smooth and easy as always!

HECTOR RIVERA

2/13/2026

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDIA, PA

JOHN M|2026 GMC Canyon

Confirmed Sales Customer

2/13/2026

Dennis and Michelle are great! Dennis went above and beyond for me.

DENNIS D

2/15/2026

John, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEDIA, PA

Geri S|2026 GMC Terrain

Confirmed Sales Customer

1/8/2026

Very knowledgeable and understanding

DENNIS JEANTET

1/9/2026

Geri, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PHILADELPHIA, PA

Thomas P|2026 GMC Sierra 1500

Confirmed Sales Customer

1/15/2026

Very good, Jim was great

JAMES TATLOW

1/15/2026

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

SECANE, PA

Kevin W|2022 GMC Yukon

Confirmed Service Customer

1/15/2026

Courteous, efficient and fast. Hector was great!

1/15/2026

Kevin, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BROOMALL, PA

Ronald S|2026 GMC Canyon

Confirmed Sales Customer

1/30/2026

It was a comfortable experience and the employees made me fill comfortable in making my decision to buy truck.

CHESTER, PA

JESSICA M|2026 GMC Acadia

Confirmed Sales Customer

2/6/2026

Staff were friendly. I test drove 2 vehicles then decided on Acadia. Sales rep Chris was kind and helpful. General manager was helpful with solutions to make it work out. Finance manager ensured a quick smooth completion of my purchase

CHRISTOPHER C

2/9/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DREXEL HILL, PA

Russell B|2026 GMC Acadia

Confirmed Service Customer

2/6/2026

2 1/2 hours for a scheduled oil change is a bit too long.. Otherwise I like this dealership.

MORTON, PA

Jim B|2022 GMC 1500 Sierra

Confirmed Service Customer

2/6/2026

Hector my Service Manager was awesome! He kept me well informed of where things stood with my truck and was extremely helpful.

HECTOR RIVERA

2/10/2026

Jim, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

CARLY M|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/11/2026

Dennis was awesome to deal with. Made the whole process quick and easy

DENNIS D

2/12/2026

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.e

Business Response

SHAMONG, NJ

Daniel W|2026 GMC Canyon

Confirmed Service Customer

2/17/2026

My truck was in for service for more than a week. When I returned nobody explained to me what had happened during the repair process, or if it had been completed correctly, there was no follow up. I walked in the dealership. They handed my keys to me and I left I then called back later for some explanation spoke to a guy John in service and there was no response back from John either that was 2/13/2026

ELIZABETH COLOZZO

2/18/2026

Daniel, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (610) 566-1991 so we can make your experience a positive one. Mike DeMarshall General Manager mike@graniterun.com

Business Response

EXTON, PA

Cynthia C|2017 GMC Yukon

Confirmed Service Customer

2/5/2026

Employees are nice and friendly and sometimes I question the service department with my vehicle. I had an inspection and had to bring it right back in the next day for a complication with my truck. Sometimes I question the mechanics work at GMC. I bought two vehicles from this dealership. And I would like to stay with the company thanks.

PHILADELPHIA, PA

Calvin E|2023 Buick Encore GX

Confirmed Service Customer

2/5/2026

Everything was completed in a timely manner and car cleaned to a sparkling shine 👏🏿👏🏿👏🏿

HECTOR RIVERA

2/9/2026

Calvin, we're so happy we were able to help you out! Thank you again for choosing Granite Run Buick GMC INC. and we hope to see you again.

Business Response

CHESTER, PA

Robert W|2025 Buick Envista

Confirmed Service Customer

2/9/2026

First maintenance on my new vehicle. It was complementary which was a perk. Did not take too long.

ELIZABETH COLOZZO

2/12/2026

Robert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORTON, PA

LINDA G|2026 Buick Envision

Confirmed Sales Customer

2/19/2026

chris and Delco Dave made my experience effortless.

CHRISTOPHER C

2/23/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

HAVERTOWN, PA

Debra A|2023 Buick Envision

Confirmed Service Customer

2/23/2026

Great Job like Always Hector when you stay up take good care of me Services great like always thank you

HECTOR RIVERA

2/26/2026

Debra, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PHILADELPHIA, PA

Andrew W|2016 Buick LaCrosse

Confirmed Service Customer

2/25/2026

Great service. Great people.

ELIZABETH COLOZZO

2/28/2026

Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORWOOD, PA

LINCOLN P|2026 GMC Sierra 1500

Confirmed Sales Customer

2/25/2026

My experience was amazing staff really helped me and worked with me throughout the whole process

VINCENT V

2/28/2026

Lincoln, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FOLSOM, PA

W H|2025 GMC Acadia

Confirmed Service Customer

2/25/2026

it was great and my problem was solved did an excellent job thank you bill

DREXEL HILL, PA

WILLIAM D|2026 Buick Envista

Confirmed Sales Customer

2/25/2026

Dennis did a great job selling me a a second Buick. This time for my wife.

DENNIS D

2/28/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

KNG OF PRUSSIA, PA

Peter P|2024 Buick Encore GX

Confirmed Service Customer

1/24/2026

Liz was helpful with the tech on my phone .

1/24/2026

Peter, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FOLCROFT, PA

JAKUB W|2026 GMC Canyon

Confirmed Sales Customer

2/1/2026

Great experience! The salesman was professional, honest, and easy to work with. No pressure and excellent service from start to finish. Highly recommend.

RICHARD R

2/2/2026

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Business Response

CLAYTON, NC

Stephen A|2019 GMC Terrain

Confirmed Service Customer

2/4/2026

I had Hector wait on me, he was very helpful and professional, took pride in his job and very friendly.

UPPER DARBY, PA

Stephen B|2021 GMC Acadia

Confirmed Service Customer

2/9/2026

Went for an oil & later change plus a recall . 4 hours later. Just an oil change was done. Filter still says 15% ??? Recall I was told did not apply but yet I still sat there for 4 hrs. The he tells me that all kind of flushes are do? I now for the second time feel like they are trying to rip me off!!

FOLSOM, PA

Craig S|2024 GMC Canyon

Confirmed Service Customer

2/9/2026

Had a “antilock brake failure” warning on a Saturday. Was able to get a service appointment scheduled through the GMC phone app for the first thing Monday morning. Dealer even washed my truck before returning it. Well done.

WALLINGFORD, PA

GEORGE P|2026 GMC Sierra 1500

Confirmed Sales Customer

2/16/2026

Return customers as my wife has gotten her last few vehicles from Granite Run. Dennis and Delco Dave were a pleasure to work with as they were very accommodating and supportive. At no time was I pressured or left uncertain during the transaction.

DENNIS D

2/16/2026

George, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GIBBSTOWN, NJ

ROBERT M|2026 Buick Enclave

Confirmed Sales Customer

2/19/2026

I had super service from the sales people.

DANTE D

2/21/2026

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

MEDIA, PA

RICHARD F|2026 GMC Canyon

Confirmed Sales Customer

2/19/2026

Purchased a 2026 canyon from Vinny. The entire experience from state to finish was pleasant and simple. All team members involved were excellent.

VINCENT V

2/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PIPERSVILLE, PA

Nick I|2024 GMC Sierra 1500

Confirmed Service Customer

2/26/2026

Poor service they never finish problems it’s always 3 or 4 visits

GARNET VALLEY, PA

John G|2024 Buick Envision

Confirmed Service Customer

1/30/2026

Very courteous and professional.

WILMINGTON, DE

Janell B|2026 GMC Terrain

Confirmed Sales Customer

2/7/2026

Rick was amazing! By pure luck I got paired with Rick to explore possibilities for a new vehicle. Rick was helpful, honest and worked so hard to come up with options and information to help me make decisions. He was friendly and easy to work with and made the car purchase experience so pleasant. The finance department and managers were also amazing taking us all the way through the process and making sure we had all that we needed to close the deal.

BROOMALL, PA

Geri S|2026 GMC Terrain

Confirmed Service Customer

2/7/2026

Great customer service and concern

PHILADELPHIA, PA

JOSEPH D|2026 GMC Canyon

Confirmed Sales Customer

2/11/2026

Working with the folks at Granite Run made the car buying experience very easy and relaxing. Special thanks to Dante & Patrick for your help. We're loving the new truck!

DANTE D

2/13/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mike DeMarshall General Manager mike@graniterun.com

Business Response

BRYN MAWR, PA

John B|2018 Buick Encore

Confirmed Service Customer

2/11/2026

I was told upfront that it would be an approximately a 5 hour job but it ended being 4 days. Never even offered me a loaner! And only gave me a very small discount for my troubles

ELIZABETH COLOZZO

2/13/2026

John, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Mike DeMarshall, at mike@graniterun.com so we can make your experience a positive one.

Business Response

NORWOOD, PA

MALLORY T|2026 Buick Envista

Confirmed Sales Customer

2/27/2026

Everyone that was a part of my purchase was so helpful. My salesman, Chris Glakas, was very thorough walking me through all of the features of the car & helped me pair my phone. He has also followed up with me a couple days after purchase to see if everything was okay & if I had any additional questions. Michelle, in finance, was so friendly and explained everything that I was signing to make sure I understood what each charge was. If I ever need more cars I will definitely come back.

CHRISTOPHER C

3/2/2026

Mallory, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Tyra J|2026 Buick Envista

Confirmed Sales Customer

3/2/2026

My experience was wonderful. From the beginning Christoper and Patrick were both very helpful. Great communication and all my questions were answered. From the test drive to getting keys to my NEW CAR great customer service all the way. 10/10!!!! This is my third purchase at this location and I will be back. Thank you All!!!

CHRISTOPHER ZINN

3/4/2026

Tyra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER CHICHESTER, PA

Patricia D|2017 GMC Terrain

Confirmed Service Customer

1/20/2026

Everything was fine, no issues, service reps were awesome

1/20/2026

Patricia, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORTON, PA

Larry S|2016 GMC Terrain

Confirmed Service Customer

1/29/2026

Good servers little expensive but worth it

1/29/2026

Larry, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER CHICHESTER, PA

George M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/5/2026

All good

HECTOR RIVERA

2/9/2026

George, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GLEN MILLS, PA

Matthew M|2020 Buick Enclave

Confirmed Service Customer

2/9/2026

They did great! They even washed my car!

WEST CHESTER, PA

Carl P|2025 GMC Sierra 1500

Confirmed Service Customer

2/19/2026

Great

ELIZABETH COLOZZO

2/22/2026

Carl, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SWARTHMORE, PA

Gregory H|2019 Buick Envision

Confirmed Service Customer

2/19/2026

Always very professional service !

GLEN MILLS, PA

Vince M|2015 Buick Enclave

Confirmed Service Customer

2/23/2026

John Leone, and everyone back in service we are great. Everything was explained and the price is one over of what was needed.

JOHN LEONE

2/26/2026

Vince, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

SWARTHMORE, PA

Robert D|2026 GMC Sierra 1500

Confirmed Sales Customer

2/25/2026

Thank you, Chris and the staff at Granite Run, for making my leasing experience absolutely perfect, even on a snow day.

CHADDS FORD, PA

Nicole P|2026 GMC Terrain

Confirmed Sales Customer

2/28/2026

We had a great experience with Dennis and everyone at the dealership! We love our new car and highly recommend seeing Dennis at Granite Run GMC/Buick if you are looking for a new car! The process was easy, friendly, and fast!

HAVERTOWN, PA

Robert B|2026 Buick Enclave

Confirmed Sales Customer

3/3/2026

Friendly service and a great deal

DENNIS JEANTET

3/5/2026

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

WEST CHESTER, PA

Duwaine J|2019 GMC Yukon XL

Confirmed Service Customer

2/20/2026

Service rep John was able to get my truck in and diagnose the problem. Showed me the solution and help me set up another appointment.

JOHN LEONE

2/23/2026

Duwaine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Phyllis F|2020 Buick Envision

Confirmed Service Customer

3/4/2026

My experiences in the 5 years I have dealt with Granite Run for services (state inspection, oil change, tire rotation, etc) the level of service depends on which service manager processes my car. Some years have been excellent; others not so much. Like when I was told I need new brakes costing $450 when they were like brand new; when I was told a broken tire censor wasn’t covered by the extended warranty when it was; when I was told at the third year state inspection always done in Dec. for the Feb. expiration that it was too early claiming it didn’t expire until April. The inspection sticker clearly stated Feb. Other issues I brought up were ignored or I was given explanations that were not true. Coupons for oil changes from GMC were challenged and claimed never to be heard of. So of the 5, 2 were excellent, 2 were disasters and 1 was mediocre since that guy lied to me too. The extended warranty is a total waste of money and your sales people who push it know it too. The terms are totally misrepresented. I should have kept the $2300 it cost and payed for repairs myself. My last gripe and the one that angers me the most is at GMC. I have owned 5 Buicks in my lifetime. I bought them because they proved to be good, reliable cars and they were made in America. In 2020 I paid over $50,000 for my Envision only to find out a few months ago it’s the only luxury car made 100% in China. This was never disclosed and if I knew then what I know now I never would have bought this car. If I ever need another car, it won’t be a Buick.

3/7/2026

Phyllis, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

CHADDS FORD, PA

Asmara G|2024 GMC Terrain

Confirmed Service Customer

3/4/2026

As always, Hector, went above and beyond. The level of customer service he provided is truly consistent; He is detailed, knowledgeable and professional.

3/8/2026

Asmara, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PHILADELPHIA, PA

Henry O|2026 GMC Acadia

Confirmed Sales Customer

3/4/2026

From the lot attendant to our salesman, the sales manager and finance manager everybody was absolute aces

CHRISTOPHER ZINN

3/6/2026

Henry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

WALLINGFORD, PA

Sandra C|2026 Buick Encore GX

Confirmed Sales Customer

3/9/2026

Answered any questions I had. Dealer was knowledgeable and corageous .

DENNIS JEANTET

3/10/2026

Sandra, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Deofilo A|2014 Buick Enclave

Confirmed Service Customer

2/17/2026

No one calls back so I cannot monitor what needs to be done in vehicle gets done or what doesn't I took my vehicle for the airbag They didn't do any!!

ELIZABETH COLOZZO

2/18/2026

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER DARBY, PA

BRIAN O|2026 GMC Terrain

Confirmed Sales Customer

2/17/2026

Rick Colvin listened to my wants and needs for our new car. He made the transaction a quick and seamless process.

RICHARD R

2/18/2026

We're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST CHESTER, PA

Dan G|2013 GMC Terrain

Confirmed Service Customer

2/17/2026

Everything requested was done in a timely fashion and they kept me informed of the progress of the work. They recommended a few other items that should be done and I agreed to the additional service. Only issue that arose was that the policy on accepting a check has changed. They only wanted to accept check up to $200.00. I have been going to the dealership for service since I purchased the vehicle in 2013 and never was questioned about paying by check. They did accept the check and hopefully will do so in the future because the alternation was to pay by credit card with them adding an additional fee of 3%. If they are not accepting checks in the future I will probably need to make different arrangements to have my automobile serviced.

ELIZABETH COLOZZO

2/18/2026

Dan, we really appreciate your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Ronald K|2026 GMC Terrain

Confirmed Sales Customer

3/2/2026

Working with Dante was amazing. He was patient and kind, not pushy, and took the time to address all of our wants, needs, and concerns when it came to a new vehicle. He made sure we were completely satisfied and knew where to find him, even after the purchase. Also, Delco Dave was easy to deal with and ended up giving us a great deal.

DANTE PAUL

3/5/2026

Ronald, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LESTER, PA

Alisa T|2026 GMC Terrain

Confirmed Sales Customer

3/6/2026

Great! It was very pleasant, Vinny was very helpful and I did not feel pressured to purchase anything I did not want

VINCENT INGARGIOLA

3/7/2026

Alisa, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

DREXEL HILL, PA

Shareya P|2022 Buick Encore GX

Confirmed Service Customer

3/17/2026

I do not remember the name of the gentleman who helped me when I arrived but he was so kind , informative and attentive.

3/18/2026

Shareya, we are so happy to read such a great review about Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

LANSDOWNE, PA

OTTO K|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/27/2026

Great experience. Everyone was so nice and i was in and out the door with my new purchase

DANTE D

4/8/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

COCHRANVILLE, PA

Joseph C|2021 Buick Enclave

Confirmed Service Customer

2/27/2026

Pleasant experience all around. Waited on promptly, service advisor made recommendations, car was serviced in a timely manner. Comfortable waiting room.

SPRINGFIELD, PA

TIMOTHY F|2026 GMC Yukon

Confirmed Sales Customer

2/27/2026

Great experience with Rick

RICHARD R

3/2/2026

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

Business Response

WILMINGTON, DE

Nicole C|2026 GMC Acadia

Confirmed Sales Customer

3/17/2026

Thank you Dante, Dawn, and Delco Dave for a smooth transaction!

DANTE PAUL

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Mike DeMarshall General Manager mike@graniterun.com

Business Response

HAVERTOWN, PA

Michael G|2026 GMC Terrain

Confirmed Service Customer

3/17/2026

Quick and dependable service

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Carl D|2025 GMC Terrain

Confirmed Service Customer

3/17/2026

Except for waiting on a part, all went well. Now I'll need to schedule another appointment

3/18/2026

We appreciate your feedback! If you have any further questions, please don't hesitate to reach out!  Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Michael K|2024 Buick Envision

Confirmed Service Customer

3/17/2026

Service was scheduled, I was taken on time, finished quickly, done right and a good price for the service provided. All good 5 stars

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Mike DeMarshall General Manager mike@graniterun.com

Business Response

SPRINGFIELD, PA

Marie T|2026 GMC Terrain

Confirmed Sales Customer

3/19/2026

I've been dealing with this GMC GRANITE RUN for years and they are the best, DELCO DAVE makes you feel like you are part of his family and the deal he gives you is unbelievable, I didn't think I could afford the new lease but he made it happen along with the best salesman Dennis Jeannette. He has been my salesman for years and he is the best, he takes all his time doesn't rush you explains everything, he is great. Everyone there from when you walk in to when you leave are like dealing with your own family!!!!

DENNIS JEANTET

3/20/2026

Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLENOLDEN, PA

ROY T|2026 Buick Envision

Confirmed Sales Customer

2/20/2026

I had interactions with Vinny, Patrick and Dawn and they were all very helpful and friendly which was a big part of my positive purchase experience and the five stars. The process to get to a final number and a deal was easy and stress free and finishing up the final paperwork with Dawn was friendly and efficient. I plan to service the car at the dealership and look forward to a similar family vibe.

VINCENT V

2/23/2026

Roy, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDIA, PA

Lee F|2026 Buick Envista

Confirmed Sales Customer

3/4/2026

The salesman, Dennis, was great. They really worked with my wife and I to make a good deal.

DENNIS JEANTET

3/5/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PAOLI, PA

Selema T|2025 Buick Envision

Confirmed Service Customer

3/6/2026

They are the nicest car dealer ship I ever been too. They all have good personality and good humor in each department.

3/7/2026

Selema, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

CLIFTON HEIGHTS, PA

Frances B|2021 Buick Envision

Confirmed Service Customer

3/6/2026

Staff was professional and are always ready to answer any question. If you have a concern that you may not be able to resolve because of your lack of knowledge, the staff will explain and then correct the problem - nothing is to much trouble. They are customer focused .

3/7/2026

Frances, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Mike DeMarshall General Manager mike@graniterun.com

Business Response

SWARTHMORE, PA

Jacqueline B|2026 Buick Envista

Confirmed Service Customer

3/19/2026

A1 Service. Everyone is so pleasant and helpful at the dealership. It was a busy day for them, waiting area was full and I had an 11a appt. This was my first service since I bought the car and I was past 3 months. My service was completed timely. I received a text update on how the service was going. Service was completed in a little over an hour which is amazing in itself. I would recommend Granite Run Buick to anyone interested in purchasing a Buick/GMC vehicle.

3/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

PHILADELPHIA, PA

Annette A|2016 Buick Enclave

Confirmed Service Customer

3/19/2026

Staff was kind and helpful.

3/20/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHILADELPHIA, PA

Rodger M|2026 GMC Yukon

Confirmed Service Customer

3/19/2026

I mentioned to the service desk that there was a crack on the wood facia molding on my front dash told them I just noticed it wasn’t a big deal, but they went ahead and secured a new piece and will be installing in the near future thought that was going above and beyond

3/20/2026

Rodger, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Brian O|2024 GMC Canyon

Confirmed Service Customer

11/24/2025

They were very courteous..

11/25/2025

Brian, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MEDIA, PA

Ed B|2024 GMC Sierra 1500

Confirmed Service Customer

2/3/2026

Very easy

ELIZABETH COLOZZO

2/5/2026

Thank you so much for the positive review! We hope you have a great day!

Business Response

RIDLEY PARK, PA

GERALD W|2026 GMC Canyon

Confirmed Sales Customer

2/7/2026

Vinny was great from the moment we first spoke. Understood what I wanted and made it happen. Vehicle was very clean when I was ready to leave. The whole process was very smooth and stress free.

VINCENT V

2/10/2026

Gerald, thank you for taking the time to leave us feedback about your experience with us. We can't wait to see you again, have a great day.

Business Response

PHILADELPHIA, PA

Michele A|2025 GMC Acadia

Confirmed Service Customer

2/7/2026

There is zero communication or updates. I’ve had to call multiple times a day and for multiple days in a row for no updates. Zero professionalism.

ELIZABETH COLOZZO

2/11/2026

Michele, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

MORTON, PA

Daniel P|2026 Buick Enclave

Confirmed Sales Customer

2/12/2026

Car selection good , pricing good, but paper work and communications on paper work needs help

HONEY BROOK, PA

Sarvella A|2021 Buick Encore

Confirmed Service Customer

2/26/2026

My experience was very good. They took the time to listen to my concerns and try to find the problem. Thank you for working with me and getting me in on Saturday right away.

WILMINGTON, DE

Sean M|2011 GMC Yukon

Confirmed Service Customer

3/1/2026

I was called to bring my car in for a recall and you guys didn't have the part to do the recall. But I got called to do 4k with of fixes which seemed to be a money grab

MEDIA, PA

Cierra C|2026 Buick Envista

Confirmed Sales Customer

3/19/2026

I had a great experience overall. The team was professional, helpful, and made the process smooth from start to finish. I would definitely recommend.

CHRISTOPHER ZINN

3/20/2026

We're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Thanks for the recommendation, and have an amazing day!

Business Response

PHILADELPHIA, PA

Joseph R|2022 GMC Terrain

Confirmed Service Customer

3/23/2026

Service Department Rep. was informative and described the work needed (alignment). All other services were performed well.

3/25/2026

Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAVERTOWN, PA

Andrew M|2025 GMC Terrain

Confirmed Service Customer

3/3/2026

Excellent service. Friendly staff.

3/5/2026

Andrew, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

Carmella H|2026 Buick Envista

Confirmed Sales Customer

3/12/2026

wonderful experience this is my second time buying with this dealership and my salesman chris zinn was amazing and helpful and was able to answer all my questions about the vehicle !

CHRISTOPHER ZINN

3/14/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SWARTHMORE, PA

Craig S|2024 GMC Canyon

Confirmed Service Customer

3/12/2026

Courteous employees. Work done on time even though they were very busy.

3/14/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WALLINGFORD, PA

Stephen C|2026 GMC Sierra 1500

Confirmed Service Customer

3/16/2026

It was nice!, walk in and identify why I was there. Gave them my name and we confirmed the work to be done. Walked out and came back the next evening to pick it up and no issues or discussions or sales pitches, just serviced the truck and moved on. Like I said, PERFECT!

3/17/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORTON, PA

Tasha A|2022 GMC Acadia

Confirmed Service Customer

3/16/2026

The whole team is very friendly.Great customer service.

3/17/2026

We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Granite Run Buick GMC INC.

Business Response

BROOKHAVEN, PA

Lewis R|2021 GMC 1500 Sierra

Confirmed Service Customer

3/20/2026

No comments

3/21/2026

Thank you for the high star rating! We hope you have a great day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

COATESVILLE, PA

Stephen B|2021 GMC Acadia

Confirmed Service Customer

3/24/2026

Hector was great

3/26/2026

Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

FOLSOM, PA

Danielle F|2025 Buick Envista

Confirmed Service Customer

3/30/2026

Great experience! Service is awesome!

3/31/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASTON, PA

Sheila W|2026 Buick Encore GX

Confirmed Sales Customer

3/30/2026

Great

CHESTER, PA

Judy R|2020 Buick Encore GX

Confirmed Service Customer

3/13/2026

Very helpful

3/16/2026

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Mike DeMarshall General Manager mike@graniterun.com

Business Response

PHILADELPHIA, PA

Lindsay D|2026 Buick Envista

Confirmed Sales Customer

3/20/2026

Ryan, Dennis and the team were amazing!!! The whole process was a great experience! They were timely, informative and so helpful!! I will be getting all of my cars from Granite Run!

DENNIS JEANTET

3/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

WILMINGTON, NC

Donato G|2019 Buick Envision

Confirmed Service Customer

3/20/2026

Excellent customer service

3/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UPPER CHICHESTER, PA

Sharon T|2016 Chevrolet Corvette

Confirmed Service Customer

3/25/2026

N/A

3/28/2026

Sharon, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

UPPR CHICHSTR, PA

Kevin W|2026 GMC Sierra 1500

Confirmed Sales Customer

3/25/2026

It was great

DENNIS JEANTET

3/27/2026

Kevin, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

WOODLYN, PA

Stephen Q|2026 Buick Envista

Confirmed Service Customer

3/26/2026

Service was quick and everyone was polite and courteous

3/29/2026

we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DARBY, PA

Charles B|2024 Buick Encore GX

Confirmed Service Customer

3/27/2026

Service is always outstanding …. Car returned as promised , clean and ready to gi

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WYNNEWOOD, PA

Pamela K|2024 GMC Terrain

Confirmed Service Customer

3/27/2026

Great experience, I loved the transparency and the pictures where an added bonus!

3/30/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

ASTON, PA

Duwaine J|2019 GMC Yukon XL

Confirmed Service Customer

4/3/2026

Hector was friendly and knowledgeable about what my truck needed. He guided me through and I got all the services needed for my Denali.

HECTOR RIVERA

4/9/2026

Duwaine, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC. - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHARON HILL, PA

Julie E|2026 Buick Envista

Confirmed Sales Customer

3/3/2026

Vinny and Michelle are great! Vinny went above and beyond for us.

VINCENT INGARGIOLA

3/5/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIDGEPORT, PA

Annmarie G|2025 GMC Terrain

Confirmed Service Customer

3/3/2026

My experience was great. They even washed my car! Very happy with this dealership!

3/5/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILMONT PARK, PA

Lisa O|2026 Buick Enclave

Confirmed Sales Customer

3/3/2026

Chris Zinn was great. Helpful and easy to work with.

CHRISTOPHER ZINN

3/5/2026

Lisa, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DREXEL HILL, PA

Salvatore M|2018 GMC Terrain

Confirmed Service Customer

3/12/2026

Three and a half hours for an oil change and calibrating two tire air sensors is way too long.

3/13/2026

We regret to hear that you had this experience with us. Here at Granite Run Buick GMC INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

Jane L|2017 Buick Cascada

Confirmed Service Customer

3/12/2026

Polite, professional and easy!

3/13/2026

Thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

SPRINGFIELD, PA

Elizabeth M|2026 Buick Encore GX

Confirmed Service Customer

3/16/2026

excellent service

3/18/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GARNET VALLEY, PA

Kimalette T|2026 Buick Envista

Confirmed Sales Customer

3/20/2026

Chis G is the guy

CHRISTOPHER GLAKAS

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Mike DeMarshall General Manager mike@graniterun.com

Business Response

UPPER DARBY, PA

Kevin J|2024 GMC Sierra 1500

Confirmed Service Customer

4/6/2026

Great experience!

HECTOR RIVERA

4/7/2026

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MEDIA, PA

Rashida R|2021 Buick Encore GX

Confirmed Service Customer

4/13/2026

Great service

HECTOR RIVERA

4/14/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSDOWNE, PA

John R|2020 Buick Enclave

Confirmed Service Customer

2/27/2026

Always friendly courteous service.

MEDIA, PA

Carrie M|2023 Buick Envision

Confirmed Service Customer

2/27/2026

Always excellent. Everyone is always helpful and polite.

HECTOR RIVERA

3/2/2026

Carrie, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLLINGDALE, PA

Michael J|2025 Buick Envision

Confirmed Service Customer

3/11/2026

They did a Excellent Job and did a Car Wash

3/13/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLACKWOOD, NJ

Edward K|2024 GMC Yukon

Confirmed Service Customer

3/11/2026

Always a professional and courteous team

3/13/2026

Edward, thank you; we appreciate your feedback! f you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com o

Business Response

GLEN MILLS, PA

Stanley R|2025 GMC Sierra 2500 HD

Confirmed Service Customer

3/11/2026

The service writer was very friendly and patient with me regarding all my questions and concerns. The service was completed both maintenance and warranty to my satisfaction. The experience overall was very good.

3/13/2026

Stanley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDIA, PA

Latasha H|2017 Buick Regal

Confirmed Service Customer

3/17/2026

Always presented with welcoming and pleasant environment. Staff are very courteous and friendly and always available to answer questions in a timely manner! Hector is the best! He has the perfect personality for the job!! And of course, the service is always great! Thank you all for the pleasant experience!!

3/19/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHILA, PA

Thomas J|2025 Buick Envision

Confirmed Service Customer

4/2/2026

John , Has always given us the best of care, and that is why we buy a Buick at your dealership

JOHN LEONE

4/9/2026

Thomas, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC. - Service. If you have any further questions, please don't hesitate to reach out!

Business Response

GARNET VALLEY, PA

Kimberlee K|2024 GMC Terrain

Confirmed Service Customer

4/8/2026

Efficiency and cost

ELIZABETH COLOZZO

4/13/2026

Kimberlee, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MEDIA, PA

STEVEN K|2026 GMC Canyon

Confirmed Sales Customer

4/15/2026

I love my new GMC Canyon, i feel i got a good deal, they were very friendly and i did not feel pressured in any way, Rick is a very nice person, on my test drive he just gives you the keys and off you go, Working with Rick, Delco Dave and Michelle was a real pleasure, this is my 4 th vehicle purchase from Granite Run Buick GMC, Highly Recommend the team !

RICHARD R

4/15/2026

Steven, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Business Response

NORWOOD, PA

Charmaine R|2017 Buick Encore

Confirmed Service Customer

3/23/2026

Very professional and great customer service

3/25/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PHILADELPHIA, PA

Anthony L|2017 Buick Enclave

Confirmed Service Customer

3/23/2026

Great communication

3/25/2026

Anthony, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

LANSDOWNE, PA

William P|2025 Buick Encore GX

Confirmed Service Customer

3/23/2026

I can always expect friendly faces and excellent service

3/25/2026

William, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GLEN MILLS, PA

Michael B|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/27/2026

Appreciated the hand wash. Saved me $20

3/30/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GARNET VALLEY, PA

Philip C|2026 Buick Envista

Confirmed Sales Customer

3/28/2026

follow up of sales person was poor

RICHARD COLVIN

3/30/2026

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at mike@graniterun.com at your earliest convenience to discuss how we can turn this experience into a positive one. Mike DeMarshall General Manager mike@graniterun.com

Business Response

FOLSOM, PA

Sarah P|2026 GMC Yukon XL 1500

Confirmed Sales Customer

3/31/2026

Chris was absolutely fantastic from start to finish. The best car buying experience I’ve ever had.

CHRISTOPHER ZINN

4/1/2026

Sarah, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you're ever in need of more help, please let us know!

Business Response

FREELAND, MD

Lawrence M|2020 GMC Yukon XL

Confirmed Service Customer

4/1/2026

I am very satisfied. Plenty of flexibility with appointment times, notified me of work to be done along with estimates. Car done on time and even washed! Well done, Granite Run GMC.

ELIZABETH COLOZZO

4/9/2026

Lawrence, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC. - Service. If you have any further questions, please don't hesitate to reach out!

Business Response

WEST CHESTER, PA

Brinn B|2017 GMC Acadia

Confirmed Service Customer

4/16/2026

Great Team. Works well with the customers. I am the Husband of Brinn and they always make both of us feel welcomed. Thanks Guys...DJTone.

HECTOR RIVERA

4/17/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHESTER, PA

Kevin B|2026 GMC Terrain

Confirmed Service Customer

3/26/2026

Great job!!

3/26/2026

Kevin, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WALLINGFORD, PA

Joseph B|2026 GMC Sierra 1500

Confirmed Sales Customer

3/31/2026

I had an absolutely amazing car buying experience and felt like it was worth sharing. From the moment I walked in, Chris made the entire process smooth, straightforward, and stress-free. He was knowledgeable, patient, and actually listened to what I was looking for instead of trying to push me into something that didn’t make sense. You can tell he genuinely cares about his customers and takes pride in what he does. And then there’s “Delco Dave” the deal maker. He truly lived up to the name. Dave went above and beyond to make sure I got a great deal and felt confident every step of the way. No games, no pressure, just honest and transparent communication. Between Chris and Dave, this was easily the best car buying experience I’ve ever had. Highly recommend!

CHRISTOPHER GLAKAS

4/1/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MEDIA, PA

Amy C|2026 GMC Terrain

Confirmed Sales Customer

3/31/2026

Everyone was so polite.

RICHARD COLVIN

4/2/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GARNET VALLEY, PA

Francis S|2024 GMC Canyon

Confirmed Service Customer

4/4/2026

This is a good dealership and everyone is very knowledgeable about service department

EDDYSTONE, PA

Walter M|2025 Buick Encore GX

Confirmed Service Customer

4/7/2026

friendly and good service

JOHN LEONE

4/8/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SPRINGFIELD, PA

George R|2026 GMC Sierra 1500

Confirmed Service Customer

4/14/2026

Quality service, communicated issues well and corrected.

ELIZABETH COLOZZO

4/15/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GIBBSTOWN, NJ

Bibi H|2019 GMC Acadia

Confirmed Service Customer

4/15/2026

Very nice and helpful staff. But unpredictable waiting time..

ELIZABETH COLOZZO

4/15/2026

We really appreciate your feedback! Here at Granite Run Buick GMC INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Carly Bryan General Manager carly@graniterun.com

Business Response

EDDYSTONE, PA

Carol L|2025 Buick Envista

Confirmed Service Customer

4/16/2026

Everything was 1st class service, and delivered the service as promised ! Everyone was very nice ,friendly and courteous!

JOHN LEONE

4/21/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLEN MILLS, PA

Cathleen B|2026 Buick Envista

Confirmed Sales Customer

3/25/2026

Everyone was so nice

DANTE PAUL

3/27/2026

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Mike DeMarshall General Manager mike@graniterun.com

Business Response

MEDIA, PA

Rodolfo R|2026 GMC Sierra 1500

Confirmed Sales Customer

3/25/2026

I know no one really likes car salesman or going to a dealer , well I know I do t because of being afraid of being ripped off as I was a few times in life, but Chris and Delco Dan had changed my mind . They were great ! Beyond GrEAT! Once you find a gem you want to hold onto forever! Thank you Guys so much

CHRISTOPHER ZINN

3/28/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MEDIA, PA

Kenneth J|2026 GMC Canyon

Confirmed Sales Customer

3/31/2026

Vinny was great. Helpful and knowledgeable. Made the purchasing process easy and less stressful. Would recommend him to friends and family. I was actually referred to him by a family member.

VINCENT INGARGIOLA

3/31/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RIDLEY PARK, PA

Elenore V|2022 Buick Encore

Confirmed Service Customer

4/9/2026

I was at the dealership to transition my car from lease to purchase. Dennis and Michelle walked me step by step through the process. Everything was explained thoroughly. I had a great time!

JOHN LEONE

4/9/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

MEDIA, PA

Hilda M|2021 Buick Encore GX

Confirmed Service Customer

4/15/2026

Mr Rick very professional and kind.

JOHN LEONE

4/17/2026

Hilda, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC. - Service. If you have any further questions, please don't hesitate to reach out!

Business Response

WOODLYN, PA

TERRELL D|2026 Buick Encore GX

Confirmed Sales Customer

4/18/2026

It was the best

TROY T

4/20/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Curt R|2025 GMC Terrain

Confirmed Service Customer

4/20/2026

Your dealer ship did their job

HECTOR RIVERA

4/21/2026

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

MORTON, PA

Wayne J|2021 GMC Terrain

Confirmed Service Customer

4/22/2026

The service dept was extremely friendly, knowledgeable and really helped make my unscheduled service visit go smoothly.

ELIZABETH COLOZZO

4/22/2026

Wayne, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

CLIFTON HTS, PA

Mark R|2017 GMC 1500 Sierra

Confirmed Service Customer

3/17/2026

Disappointed they glossed over a service had to comeback

3/18/2026

Mark, we appreciate you taking the time to leave us this feedback. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Mike DeMarshall General Manager mike@graniterun.com

Business Response

WOODLYN, PA

Minquan Z|2024 Buick Envista

Confirmed Service Customer

3/17/2026

Everything is good

3/18/2026

Minquan, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mike DeMarshall General Manager mike@graniterun.com

Business Response

GARNET VALLEY, PA

BRENDAN M|2026 GMC Canyon

Confirmed Sales Customer

4/17/2026

Great experience all around-everyone was friendly and professional

RICHARD R

4/18/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

WAYNE, PA

SAMIYA B|2026 Buick Envista

Confirmed Sales Customer

4/20/2026

Troy was great

TROY T

4/21/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHESTER, PA

AKEEM H|2026 Buick Envista

Confirmed Sales Customer

4/21/2026

My experience at Buick GMC dealership was 2nd to none. I'm Beyond satisfied. I was only there for an hour. Got a great deal, great customer service. 10 out of 10.

CHRISTOPHER C

4/22/2026

Akeem, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

CHESTER, PA

Joe D|2025 GMC HUMMER EV SUV

Confirmed Service Customer

4/21/2026

My service advisor Liz was very helpful the whole time my car was in the shop. She was very patient with me especially when I would as so many questions.

ELIZABETH COLOZZO

4/22/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WILMINGTON, DE

Anthony F|2023 Chevrolet Express Cargo Van

Confirmed Service Customer

4/22/2026

My wife and I use you to service our Yukon and CTS coupe. I recently had to get a service provider for my work truck(overdue inspection, and overlooked), my wife made a call and I had an appointment on the day requested that I was working in the area. Drop off quick/info on progress without asking and a seamless process where I didn’t loose any time from work. At pickup my service advisor Liz gave me a rundown of the services provided and knowing all work was done in-house allows me to be able to schedule any future service (for me or coworkers) confidently knowing I’ll have my mobile office/workspace back asap. Thanks again for keeping me making money.

ELIZABETH COLOZZO

4/27/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MOYLAN, PA

Geralyn E|2025 Buick Encore GX

Confirmed Service Customer

4/7/2026

Friendly and efficient service. My car was taken on time and the wait time wasn't long. Everything done was explained to me.

JOHN LEONE

4/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEDIA, PA

MARGOT S|2026 Buick Encore GX

Confirmed Sales Customer

4/8/2026

Found the car I was looking for,and everything was handled fast and easy.

DANTE D

4/8/2026

Margot, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FOLCROFT, PA

Brian S|2024 GMC Canyon

Confirmed Service Customer

4/11/2026

They were very friendly and professional

ELIZABETH COLOZZO

4/27/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDIA, PA

MARGARET D|2026 Buick Envista

Confirmed Sales Customer

4/11/2026

Sales Troy was excellent did not feel pressured and very knowledgeable too. Dawn in financing was truly a pleasure to work with made all the paperwork smooth n explained e very well! M husband and I were very pleased with n our purchase.

TROY T

4/13/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DARBY, PA

Jeffrey B|2022 GMC 1500 Sierra

Confirmed Service Customer

4/19/2026

Service and communication from service was top notch, pleasure to deal with.

HECTOR RIVERA

4/20/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROYERSFORD, PA

MADREA W|2026 Buick Envista

Confirmed Sales Customer

4/25/2026

SO, EVERYTHING WAS JUST AS I LIKE AND EXPECT IN A SITUATION SUCH AS THIS. FROM GINA HANDLING MY INITIAL INTERACTION(S), TO *DELCO DAVE* (WHO I'D DESCRIBE AS A COOL UNCLE) HANDLING ME JUST AS I REQUESTED: STRAIGHT, NO CHASER, NO HAGGLING, JUST TELL ME WHAT IT IS (OR ISN'T) AND WE DECIDE DEFINITIVELY AROUND NEXT STEPS/DECISIONS. TO CHRIS...THE SALES PERSON WHO PICKED UP ON ALL OF MY BODY LANGUAGE, VERBAL CUES AND THINGS UNSPOKEN TO HELP ME GET THE PERFECT CAR - FOR ME! TO MICHELLE, WHO WAS ALSO EQUALLY AS FRIENDLY AS THE REST TO HELP CLOSE EVERYTHING OUT. IT DID FEEL LIKE FAMILY. I WAS INVITED BACK TO CHOOSE MY NEXT CAR AND I WILL BE BACK!! THEY ALSO TOOK MY CURRENT SVU OFF MY HANDS - THROUGH TRADE. SO, OVERALL, TOP NOTCH SERVICE. GOOD PEOPLE. AND MOST IMPORTANTLY I FELT GOOD ABOUT ALL DECISIONS I MADE AND I LOOOOOVE MY NEW CAR.

CHRISTOPHER C

4/27/2026

Madrea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEDIA, PA

GABRIELLA O|2026 Buick Encore GX

Confirmed Sales Customer

4/29/2026

It was a great experience with everyone there . Vinnie was great and he should be admired on his salesmanship. He listened , knowledgeable, professional and very customer focused..Thank you all for a great experience , you have a repeat customer!

VINCENT V

4/30/2026

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

ERIC E|2026 GMC Canyon

Confirmed Sales Customer

4/14/2026

Deal was easy and didn't have hidden charges. That is rare. Vinnie was easy to work with.

VINCENT V

4/15/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AVONDALE, PA

Cecilia M|2025 Buick Encore GX

Confirmed Service Customer

4/30/2026

Understood my needs, went over and above checking to be sure car was in 100% shspr

HECTOR RIVERA

5/5/2026

Cecilia, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORWOOD, PA

Carl J|2025 GMC Terrain

Confirmed Service Customer

4/30/2026

All went great and they even washed my vehicle, nice touch

ELIZABETH COLOZZO

5/1/2026

Carl, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ASTON, PA

Evangelos M|2020 GMC Acadia

Confirmed Service Customer

5/1/2026

I made a last minute appointment for an oil change and from the lady that made my appointment to the service man Hector was excellent!

HECTOR RIVERA

5/3/2026

Evangelos, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

GLEN MILLS, PA

Mary J|2024 Buick Encore GX

Confirmed Service Customer

5/1/2026

Had a problem with my temperature gauge, the service department checked it all out fixed the problem. Everything was great

HECTOR RIVERA

5/2/2026

Mary, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST NORRITON, PA

Samantha M|2017 GMC Yukon

Confirmed Service Customer

5/3/2026

Time and time again I am super impressed with your customer service, from picking up the phone on the first ring, to counter help at drop off and pick up, to follow up emails and text! It just so happened that I was with my friend the day after I picked up my car and she was trying to get in touch with someone at the service department at Mercedes, she was having an issue with her car. She couldn't get anyone on the phone at her local dealer and when she called the "help line" they were not helpful ;) No one could really answer any of her questions and kept transferring her from one person to another. Grateful for Granite Run and their awesome employees!

ELIZABETH COLOZZO

5/4/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

PLYMOUTH MEETING, PA

JEFFREY W|2026 GMC Canyon

Confirmed Sales Customer

5/4/2026

Communication was good and I feel like the deal was fair.

DANTE D

5/5/2026

Jeffrey, thank you so much for the positive review! We hope you have a great day!  Carly Bryan General Manager carly@graniterun.com

Business Response

MOUNTAIN TOP, PA

JOHN D|2026 GMC Yukon XL 1500

Confirmed Sales Customer

5/7/2026

everyone was amazing!! Patrick and Chris are awesome

CHRISTOPHER C

5/7/2026

John, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLENSIDE, PA

KAI R|2026 GMC Sierra EV

Confirmed Sales Customer

4/15/2026

Rick and Patrick were extremely helpful and knowledgeable on the new vehicle. They went the extra mile to solve an issue with my trade in. I highly recommend them for buying a new car.

RICHARD R

4/16/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GARNET VALLEY, PA

Renee L|2026 Buick Encore GX

Confirmed Service Customer

4/23/2026

Very fast service and friendly staff all revert helpful. I highly recommend this dealership .best customer experience

HECTOR RIVERA

4/24/2026

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MORTON, PA

Francis P|2021 GMC 1500 Sierra

Confirmed Service Customer

4/25/2026

Repaired my truck in a professional manner and in a timely fashion.

ELIZABETH COLOZZO

4/26/2026

Francis! We're so happy we were able to help you out! Until the next time we meet, take care!

Business Response

HAVERTOWN, PA

Joan A|2023 Buick Envision

Confirmed Service Customer

4/26/2026

I already sent you a survey onc You did very well.

HECTOR RIVERA

4/26/2026

Joan, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

GLEN MILLS, PA

Eric D|2026 GMC Canyon

Confirmed Service Customer

4/28/2026

quick and painless

ELIZABETH COLOZZO

4/29/2026

Eric, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.  Carly Bryan General Manager carly@graniterun.com

Business Response

AVONDALE, PA

Walter J|2026 GMC Sierra 1500

Confirmed Service Customer

4/30/2026

Satisfied

HECTOR RIVERA

5/4/2026

Walter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC. - Service. We hope you have a great day!

Business Response

WALLINGFORD, PA

Steve H|2025 GMC Sierra 1500

Confirmed Service Customer

5/1/2026

Liz was great to deal with, kept me informed on the status of my truck. Looking forward to working with her again.

ELIZABETH COLOZZO

5/14/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDIA, PA

JOSEPH B|2026 GMC Sierra 1500

Confirmed Sales Customer

5/1/2026

Great experience.

CHRISTOPHER C

5/2/2026

Joseph, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

DOWNINGTOWN, PA

PAUL C|2026 GMC Yukon XL 1500

Confirmed Sales Customer

5/7/2026

The overall experience was easy and quick. We felt the team was honest, helpful, and not pushy sales people

CHRISTOPHER C

5/7/2026

Paul, we are so happy to read such a great review about Granite Run Buick GMC INC.! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

PAOLI, PA

ROBERT A|2026 GMC Sierra 1500

Confirmed Sales Customer

4/23/2026

Delco Dave and Chris were great! Purchased my 1st truck from Dave 35 yrs ago!!

CHRISTOPHER C

4/25/2026

Robert, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

Karen M|2025 GMC Terrain

Confirmed Service Customer

4/27/2026

I took my car to get inspected oil change rotate tires etc. the gentlemen Hector took care of me right away he offered a free car wash and added my discounts on my service he was very politely and kept me updated on my car being serviced,

WAYNE, PA

RICHARD K|2026 Buick Encore GX

Confirmed Sales Customer

4/27/2026

Sales rep Rick Colvin was very qualified to assist me in my process and was very knowledgeable answering my questions and helping choose the vehicle that I bought. What I did not like in the process was the time line i processing the sale and trade in value. I was there for over 3 hours.

WALLINGFORD, PA

George C|2019 GMC Terrain

Confirmed Service Customer

4/29/2026

GREAT EXPERIENCE, FRIENDLEY, CONCERNING,HELPFUL. NO PREASURE. TRY THEM

HECTOR RIVERA

5/5/2026

George, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FOLCROFT, PA

Renee L|2026 Buick Encore GX

Confirmed Service Customer

4/29/2026

Very helpful staff and did a great jobon servicing my suv.i highly recommend this dealership for their exceptional service

HECTOR RIVERA

4/30/2026

Renee, Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MORTON, PA

Steven J|2025 GMC Savana Cargo Van

Confirmed Service Customer

5/1/2026

Everyone is always so helpful. Gianna, Carly are always so kind. Joe always helpful. Thanks Granite Run

ELIZABETH COLOZZO

5/2/2026

Steven, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

CHADDS FORD, PA

Rodger W|2026 GMC Yukon

Confirmed Service Customer

5/2/2026

Great job

ELIZABETH COLOZZO

5/14/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ASTON, PA

Thaddius S|2022 GMC 1500 Sierra

Confirmed Service Customer

5/2/2026

5 stars all around thank you

HECTOR RIVERA

5/3/2026

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

DANIEL C|2026 GMC Sierra 1500

Confirmed Sales Customer

5/8/2026

Dante was great to deal with!

DANTE D

5/8/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

HARLEYSVILLE, PA

Delores I|2025 Buick Envista

Confirmed Service Customer

4/22/2026

John was courteous and professional.

PHILADELPHIA, PA

DALANA T|2026 Buick Encore GX

Confirmed Sales Customer

4/24/2026

Vinny was excellent very professional, knowledgeable, and proficient in the sales process.

VINCENT V

4/24/2026

Thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHESTER, PA

William R|2023 Buick Envision

Confirmed Service Customer

4/24/2026

Expert knowledge. Courteous service

ELIZABETH COLOZZO

4/24/2026

Your wonderful feedback and rating mean a lot to us. We hope you have a great day!

Business Response

BROOMALL, PA

Kai R|2026 GMC Sierra EV

Confirmed Service Customer

4/24/2026

Great customer service from Hector

HECTOR RIVERA

4/25/2026

Your satisfaction is our top priority. We hope to see you soon!

Business Response

GARNET VALLEY, PA

Zhan C|2026 Buick Enclave

Confirmed Service Customer

4/27/2026

ELIZABETH COLOZZO

4/28/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORWOOD, PA

Eugene W|2015 Buick Encore

Confirmed Service Customer

5/1/2026

I was there yesterday for oil change and inspection +emissions. At check in I was told engine light issues. No light on my dash board for me to see and know. I declined inspection cause now of additional costs on top of inspection I did not have money for work.My wife and. I waited in showroom area and employee name Arlene made us feel very welcome and kind to us getting water +popcorn. We were there for awhile but we are glad to meet Arlene so the long wait was not too bad..I'm happy with my oil change. Thank You

LESTER, PA

JOHN B|2026 GMC Canyon

Confirmed Sales Customer

5/6/2026

Wanted a specific truck at a specific price. Dante and Dave made it happen.

DANTE D

5/7/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

SPRINGFIELD, PA

Steven W|2024 GMC HUMMER EV SUV

Confirmed Service Customer

5/11/2026

Service writers were great. Little confusion on tires location within the dealership. Hard to talk with service on the phone for follow up.

HECTOR RIVERA

5/12/2026

Steven, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

Kenneth L|2019 GMC Terrain

Confirmed Service Customer

5/15/2026

It took 5 days to complete a 2 day job.

HECTOR RIVERA

5/15/2026

Kenneth, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Carly Bryan General Manager carly@graniterun.com

Business Response

GARNET VALLEY, PA

John K|2022 GMC Terrain

Confirmed Service Customer

5/8/2026

Excellent check-in, excellent work done, excellent check out!!! One of my better experiences at a Automobile Dealer.

HECTOR RIVERA

5/14/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDIA, PA

EFRAIN S|2026 Buick Envista

Confirmed Sales Customer

5/13/2026

Im happy I decided to stop in Vinny was great to work with. The sales Manager and Michelle made everything easy and quick Thank you guys

VINCENT V

5/14/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKHAVEN, PA

Charles E|2024 GMC Acadia

Confirmed Service Customer

5/13/2026

Easy to schedule service. Service performed in a timely manner. Service advisor, Liz, was very friendly and efficient.

ELIZABETH COLOZZO

5/14/2026

Charles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DREXEL HILL, PA

Raphael M|2012 GMC Yukon XL

Confirmed Service Customer

5/17/2026

Service manager and Hector were excellent. But the techs were sloppy and moved to fast. Overfilled my vehicle with oil that caused more issues.

HECTOR RIVERA

5/18/2026

Raphael, thank you for taking the time to leave us feedback about your experience with us. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Carly Bryan General Manager carly@graniterun.com

Business Response

MILSBORO, DE

MICHAEL C|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/17/2026

The best, Vinny and Delco Dave are the best in the business

VINCENT V

5/18/2026

Michael, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

GARNET VALLEY, PA

Tracey G|2020 GMC Acadia

Confirmed Service Customer

5/17/2026

I was told that I needed to have my entire sunroof assembly replaced for $1900. I took it to a body shop who removed an obstruction from the track and fixed a minor part. Cost me $200 and the sunroof works beautifully. Also, I was told that you needed to replace the exterior handle for $500. The same body shop made a minor repair and it was included in the $200 that I paid him for the sunroof. You wanted to charge me $2400 and I only needed to pay $200 and everything is great. Additionally, I informed the service advisor that I didn’t want any work performed yet you guys replaced all my wiper blades for nearly $100. I didn’t want that. I paid it, but I was not happy about it.

ELIZABETH COLOZZO

5/18/2026

Tracey, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Carly Bryan General Manager carly@graniterun.com

Business Response

CRUM LYNNE, PA

FRANK B|2026 GMC Sierra 1500

Confirmed Sales Customer

4/30/2026

Chris G and delco Dave were just so helpful and easy going. Easiest car purchase I’ve ever made in 40 years. Finance person was so helpful and she handled everything quickly and professionally. I would recommend to anyone in Delaware county. Love my new GMC sierra! Thank you all!

CHRISTOPHER C

5/1/2026

Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MEDIA, PA

TERESA Y|2026 Buick Encore GX

Confirmed Sales Customer

5/13/2026

Chris G was very professional and friendly and easy to work with and Delco Dave is the man.

CHRISTOPHER C

5/14/2026

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

NEWTOWN SQUARE, PA

Corey D|2026 GMC Sierra 1500

Confirmed Service Customer

5/14/2026

Great as always!

HECTOR RIVERA

5/17/2026

Corey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

MEDIA, PA

Michael L|2021 Buick Encore GX

Confirmed Service Customer

5/14/2026

Staff professional and friendly

HECTOR RIVERA

5/17/2026

Michael, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC. - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRUM LYNNE, PA

Dorman B|2024 GMC Sierra 1500

Confirmed Service Customer

5/18/2026

Had oil change

ELIZABETH COLOZZO

5/19/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

Mr. L|2017 Buick Enclave

Confirmed Service Customer

5/19/2026

My service advisor Hector was awesome my car was diagnosed and the problem was fixed in a sufficient amount of time

HECTOR RIVERA

5/19/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW CASTLE, DE

Cynthia J|2025 Buick Envista

Confirmed Service Customer

5/19/2026

Outstanding customer service

HECTOR RIVERA

5/19/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHESTER, PA

Jenna A|2025 Buick Encore GX

Confirmed Service Customer

5/19/2026

Na

ELIZABETH COLOZZO

5/20/2026

Jenna, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

UPPER CHICHESTER, PA

Eric R|2026 GMC Sierra 1500

Confirmed Service Customer

5/19/2026

Thanks to the staff. Great job

HECTOR RIVERA

5/20/2026

Eric, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

CLIFTON HTS, PA

Crystal S|2025 Buick Envista

Confirmed Service Customer

4/21/2026

Very good service

HECTOR RIVERA

4/22/2026

Crystal, your satisfaction is important to us, so we want to sincerely thank you for choosing Granite Run Buick GMC INC. and we hope to see you again soon! Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Joseph J|2023 GMC Acadia

Confirmed Service Customer

4/21/2026

what moore can i say it was great

ELIZABETH COLOZZO

4/22/2026

Joseph, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.  Carly Bryan General Manager carly@graniterun.com

Business Response

RIDLEY PARK, PA

MAUREEN G|2026 GMC Terrain

Confirmed Sales Customer

4/21/2026

Leased a Terrain that we love. Very friendly, knowledgeable staff. A pleasant experience from start to finish!

CHRISTOPHER C

4/22/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SWARTHMORE, PA

BRITTANY J|2026 GMC Yukon

Confirmed Sales Customer

5/12/2026

Great experience working with Granite Run everywhere from sales, to finance to management!

DANTE D

5/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLEN MILLS, PA

CHRISTOPHER M|2026 GMC Sierra 1500

Confirmed Sales Customer

5/12/2026

Quick and easy buying process, little too much pressure to buy protection packages

CHRISTOPHER C

5/13/2026

Christopher, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HAZLE TOWNSHIP, PA

ROY S|2026 GMC Terrain

Confirmed Sales Customer

5/12/2026

Our experience could not have been better, from the receptionist, to salesman Vinny, to Michele all were great. Thank you.

VINCENT V

5/13/2026

Roy, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORTON, PA

LOIS C|2026 GMC Yukon XL 1500

Confirmed Sales Customer

5/20/2026

Friendly , honest, resourceful and helpful. Made you feel like you mattered

RICHARD R

5/20/2026

Lois, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWTOWN SQUARE, PA

Albert A|2021 Buick Encore

Confirmed Service Customer

5/21/2026

This was my first time using Granite Run GMC's service department and the experience was exceptional thanks to our Service Advisor Hector ! He kept us constantly informed of the progress of the work being performed and explained everything in detail during the entire process. If you're going to GR GMC for service, ask for Hector.

HECTOR RIVERA

5/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ESSINGTON, PA

Mike C|2025 GMC Sierra 1500

Confirmed Service Customer

4/14/2026

Great check in with Heather.

ELIZABETH COLOZZO

4/17/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GARNET VALLEY, PA

Thomas J|2023 GMC Acadia

Confirmed Service Customer

5/24/2026

What a great experience. My Acadia was coming off lease. My Son wanted to buy it. They handled all the paperwork so flawlessly. My son even bought a 3 year bumper to bumper warranty at a great price. The entire team was so professional. We have bought many cars from Granite Run and always happy with the deal . Thanks so much for making a crazy transaction so easy.

HECTOR RIVERA

5/25/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OCEAN CITY, MD

LISA C|2026 Buick Encore GX

Confirmed Sales Customer

5/24/2026

It was a great experience with everyone from the time he walked in the door until the time we left everybody was so nice and very helpful The process went so smoothly and easy it was great.. Thank you for such a great experience

RICHARD R

5/25/2026

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

BROOMALL, PA

JIM B|2026 GMC Sierra 1500

Confirmed Sales Customer

5/25/2026

Bought a new GMC Sierra from Granite Run recently and couldn’t be happier with the experience. The entire sales team was amazing from working with Dante who made sure we were completely satisfied to Delco Dave who gave us a great deal on the new truck. Everyone we came in contact with was friendly and went out of their way to ensure we were happy. I’ve purchased many vehicles over the years and I can tell you this was the best car buying experience I’ve ever had.

DANTE D

5/25/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDIA, PA

Sabrina Y|2024 Buick Envista

Confirmed Service Customer

5/27/2026

Everyone kept me informed with the status of my car.

HECTOR RIVERA

5/27/2026

Sabrina, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PHILADELPHIA, PA

Joseph R|2026 GMC Sierra 1500

Confirmed Service Customer

5/27/2026

Everything was perfect.

JOHN NOSEWORTHY

5/27/2026

Joseph, we sincerely thank you for the positive review, and look forward to seeing you again soon!  Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

Micha C|2025 Buick Envista

Confirmed Service Customer

5/27/2026

Hector Rivera handled everything efficiently and took the time to address all my concerns. The experience was smooth and stress-free. I would definitely recommend asking for Hector if you need service at the dealership.

HECTOR RIVERA

5/27/2026

Micha, thank you for your kind review; we are happy to pass along your comments to Hector here at Granite Run Buick GMC INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHESTER, PA

Charles W|2024 Buick Envista

Confirmed Service Customer

5/7/2026

An outstanding service department!

ELIZABETH COLOZZO

5/14/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDIA, PA

Hayward L|2006 Chevrolet Avalanche

Confirmed Service Customer

5/14/2026

Great Service!

ELIZABETH COLOZZO

5/15/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

YEADON, PA

Michelle S|2026 Buick Envision

Confirmed Service Customer

5/19/2026

Top notch service experience!!!!!!

ELIZABETH COLOZZO

5/20/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST CHESTER, PA

PHILIP G|2026 GMC Canyon

Confirmed Sales Customer

5/20/2026

Patrick and vinnie were great !!

VINCENT V

5/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

COATESVILLE, PA

Donato G|2022 Buick Envision

Confirmed Service Customer

5/21/2026

Excellent customer service

JOHN NOSEWORTHY

5/21/2026

Thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

UPPER CHICHESTER, PA

Robin J|2025 Buick Envista

Confirmed Service Customer

5/22/2026

The staff is professional and I’m seen in a timely manner. Staff keeps me informed about my car and progress.

JOHN NOSEWORTHY

5/24/2026

Robin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHILADELPHIA, PA

Michael S|2024 GMC Terrain

Confirmed Service Customer

5/27/2026

Wonderful experience, very convenient

JOHN NOSEWORTHY

5/27/2026

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

DREXEL HILL, PA

Peter M|2026 GMC Sierra 1500

Confirmed Service Customer

6/4/2026

Everything was smooth from drop off to pick up. Customer service is excellent and everyone seems to care about customer needs.

JOHN NOSEWORTHY

6/4/2026

Peter, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

HAVERTOWN, PA

Frank W|2025 Buick Envision

Confirmed Service Customer

6/4/2026

I'm very satisfied with the service. And I appreciated them taking me back to work as a courtesy. Everyone was pleasant and professional. Will continue to have my Buick Envision serviced at Granite Run Buick in the future.

HECTOR RIVERA

6/4/2026

Frank, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WALLINGFORD, PA

Lisa M|2025 Buick Encore GX

Confirmed Service Customer

5/21/2026

They were very quick and courtesy with my maintenance. Hector was the gentleman that took care of making the arrangements. He was very polite and friendly. Kept me advised of what was going on. I have been a long time costumer and never had any complaints.

HECTOR RIVERA

5/22/2026

Lisa, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

SPRINGFIELD, PA

Edward A|2025 GMC Sierra 1500

Confirmed Service Customer

5/27/2026

It was good

ELIZABETH COLOZZO

5/28/2026

Edward, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Carly Bryan General Manager carly@graniterun.com

Business Response

BRYN MAWR, PA

CURTIS G|2026 GMC Sierra 1500

Confirmed Sales Customer

6/5/2026

I just wanted to take a few minutes to express the pure happiness and joy that I have with working with granted run on my new GMC Sierra 1500 that I was able to pick up this past Saturday. Dante work diligently with me over a week and a half of back and forth crunching numbers and even though I got there and changed which vehicle mainly because of the color LOL. Everything worked out perfect and he didn't gripe one bit going back and forth tool. The f and I young lady who handles the finance. They were all jovial so I can only give double thumbs up the way that a dealership should work no matter if you're purchasing off a vehicle or if you're leasing a vehicle in which I did. But I traveled over 120 mi from the Harrisburg area because I did my research on them and it panned out and was worthy of my time. Keep up the great work. Only one small thing they should have had. At least some free cookies or chips. LOL LOL

DANTE D

6/5/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

HARRISBURG, PA

JOSEPH O|2026 GMC Acadia

Confirmed Sales Customer

6/5/2026

Salesman and all employees were knowledgeable and professional and very nice

WILLIAM W

6/5/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLENOLDEN, PA

Nakia D|2026 Buick Envista

Confirmed Service Customer

6/8/2026

Great

HECTOR RIVERA

6/8/2026

Nakia, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Michael P|2020 GMC Terrain

Confirmed Service Customer

6/8/2026

Appt was done in a timely manner. Work was completed to my satisfaction. Staff was very friendly and helpful.

HECTOR RIVERA

6/9/2026

Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

DAVID D|2026 GMC Sierra 1500

Confirmed Sales Customer

5/25/2026

Great experience, Awesome customer service!

DANTE D

5/26/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Carly Bryan General Manager carly@graniterun.com

Business Response

NEWTOWN SQUARE, PA

Michael P|2020 GMC Terrain

Confirmed Service Customer

5/25/2026

All work done on time. Employees all very friendly.

HECTOR RIVERA

5/26/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Sabrina M|2024 GMC Terrain

Confirmed Service Customer

6/1/2026

Horrible experience

HECTOR RIVERA

6/3/2026

Sabrina, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Carly Bryan General Manager carly@graniterun.com

Business Response

BLACKWOOD, PA

Vince M|2015 Buick Enclave

Confirmed Service Customer

6/3/2026

The staff was excellent however I waited 2 1/2 hours for a stupid oil change. All I want was an oil change and the tires rotated. They did a whole diagnostic thing on my car which pissed me off and then came back and tried to sell me bullshit that said my car needed although they were very nice about it. The staff another man there was waiting four hours for his car. The place has gone downhill since I started going there and I’m not going back. I’m going to find another dealership or a private mechanic to take care of my personal needs on my 2015 Buick enclave that used to be in and out less than an hour wait there 2 1/2 hours is ridiculous and all the bullshit they did on my car which I did not ask for! I’m done. I’m going to start taking my vehicle elsewhere as I have heard from many people stop playing games when people order are making an appointment there. It’s for that. Nothing else. Stop trying to get money off people in these hard times telling them they may need items to their car, especially senior citizens to worry that’s bullshit. I also was interested in purchasing a brand new enclave not there.

JOHN NOSEWORTHY

6/4/2026

We regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Carly Bryan General Manager carly@graniterun.com

Business Response

SWARTHMORE, PA

ANDREW L|2026 Buick Encore GX

Confirmed Sales Customer

6/9/2026

Evan was great. Granite Run is the best. Great people and service.

EVANGELOS E

6/10/2026

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

NORWOOD, PA

MARK T|2026 GMC Terrain

Confirmed Sales Customer

6/9/2026

I was greeted and welcomed as soon as I walked in the door. Dante gave first class service and an enjoyable experience. He was thorough in the test drive, helped me with the apps and to navigate the features of the car. Patrick and Dawn gave me assistance with the financing and true professionalism. I'm grateful I went to them and walked out with a car I could only dream of.

DANTE D

6/10/2026

Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDIA, PA

Gloria H|2025 Buick Encore GX

Confirmed Service Customer

5/20/2026

There was no problem I was there on time , They were professional in handling my car, as far as I can tell, they did everything I asked . Cleaned the car and everything is running smoothly.

JOHN NOSEWORTHY

5/21/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHILADELPHIA, PA

Alem H|2019 GMC Terrain

Confirmed Service Customer

5/20/2026

It’s caring & good customer service. Trustful

ELIZABETH COLOZZO

5/21/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHILADELPHIA, PA

Tyra L|2026 Buick Envista

Confirmed Service Customer

5/26/2026

Everyone in the service department was very nice and helpful. They went above and beyond to make sure I was in and out. Great staff

HECTOR RIVERA

5/26/2026

Tyra, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UPPR CHICHSTR, PA

David F|2015 GMC Yukon

Confirmed Service Customer

5/28/2026

Lady at service desk was very rude, impatient, dishonest lack of sincerity towards my issue did not help me whatsoever, lied about my warranty and frankly needs to take customer service classes

ELIZABETH COLOZZO

5/29/2026

David, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (610) 566-1991 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PHILADELPHIA, PA

CHRISTIAN K|2026 GMC Sierra 1500

Confirmed Sales Customer

6/3/2026

Great service, good people

CHRISTOPHER C

6/4/2026

Christian, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you. Carly Bryan General Manager carly@graniterun.com

Business Response

WALLINGFORD, PA

Charles H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

6/3/2026

Everyone was so friendly and professional. The work was done in a timely manner

JOHN NOSEWORTHY

6/4/2026

Charles, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLEN RIDDLE, PA

Fred Y|2019 GMC Canyon

Confirmed Service Customer

6/3/2026

First time at dealership. Great communication.

JOHN NOSEWORTHY

6/4/2026

Fred, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASTON, PA

Vincent B|2019 GMC 1500 Sierra

Confirmed Service Customer

6/9/2026

First off! Everyone was great as usual. I thought I was there way too long for what I had to get done! Had a 10am appointment left there about 245. All the customers waiting for their cars to be done were not happy. One customer had a 1030 appointment was still there when I left at 245 . All he was was getting done was a oil change.

HECTOR RIVERA

6/9/2026

Vincent, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Carly Bryan General Manager carly@graniterun.com

Business Response

RIDLEY PARK, PA

CHARLES B|2026 Buick Encore GX

Confirmed Sales Customer

5/18/2026

Can't say enough good things about salesman Chris Klakos from start to finish ! Very helpful and knowledgeable of his job !

CHRISTOPHER C

5/18/2026

Charles, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

John J|2025 GMC Yukon

Confirmed Service Customer

5/29/2026

Very cordial. On top of things.

HECTOR RIVERA

6/1/2026

John, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DOWNINGTOWN, PA

Cheryl B|2023 Buick Encore GX

Confirmed Service Customer

6/3/2026

Why did it take 4 hours to get approval from the warranty company. From the may 31st. Then. My husband was there 4 hours to have the brakes done and they neglected to tell him the brake sensor needed to be replaced. 3 days for a brake job. Many other customers there on those days were very angry too. The service representative was fine. It was the procedures.

HECTOR RIVERA

6/4/2026

Cheryl, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Carly Bryan General Manager carly@graniterun.com

Business Response

BOOTHWYN, PA

Robert C|2026 GMC Sierra 2500 HD

Confirmed Service Customer

6/10/2026

My service was done in a timely manner

JOHN NOSEWORTHY

6/11/2026

Robert, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Richard S|2025 GMC Sierra 1500

Confirmed Service Customer

6/10/2026

Was a little upset last time I was in for oil change they dented my running board I didn’t notice until a couple of days later so I explained to them what happened and all they basically said was they didn’t have to put it on a lift to do the recall no apology or really did not address the issue

JOHN NOSEWORTHY

6/11/2026

Richard, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Carly Bryan General Manager carly@graniterun.com

Business Response

RIDLEY PARK, PA

Norton S|2022 GMC 1500 Sierra

Confirmed Service Customer

6/12/2026

Everybody was very kind and courteous

ELIZABETH COLOZZO

6/13/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WILKES BARRE, PA

JOSEPH P|2026 GMC Sierra 1500

Confirmed Sales Customer

6/12/2026

Dante was a great salesman. He made my experience easy and fun.

DANTE D

6/13/2026

Joseph, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

RIDLEY PARK, PA

TOMASZ S|2026 GMC Sierra 1500

Confirmed Sales Customer

6/4/2026

The people they work there they know what they’re doing and very helpful

DANTE D

6/4/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ASTON, PA

Bruce D|2018 Buick Encore

Confirmed Service Customer

6/8/2026

My car was serviced under a Buick Waranty and the service team at Granite Run answered all my questions, was able to get us an appoitment fast and was very friendly.

ELIZABETH COLOZZO

6/9/2026

Bruce, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ASTON, PA

ROBERT M|2026 GMC Sierra 1500

Confirmed Sales Customer

6/10/2026

Easy process great people

WILLIAM W

6/11/2026

Robert, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

Business Response

WEST CHESTER, PA

Christel C|2019 GMC Terrain

Confirmed Service Customer

6/10/2026

As a new customer I was welcomed to my service appointment really positive and friendly. However once checking out I felt rushed and seemed to be reprimanded fir not knowing how the protocol worked with using my GMC rewards also I had questions about pricing and rushed and my concerns was NOT addressed. This ruined what started as a positive experience.

HECTOR RIVERA

6/11/2026

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact Carly Bryan General Manager at carly@graniterun.com so we can make your experience a positive one.

Business Response

PHILADELPHIA, PA

Geri R|2026 GMC Terrain

Confirmed Service Customer

6/5/2026

Done quick

JOHN NOSEWORTHY

6/13/2026

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PHILADELPHIA, PA

WILNA F|2026 Buick Envista

Confirmed Sales Customer

6/12/2026

Great service thank you for everything. Friendly, knowledgeable everyone I encounter that day I was there! They went far and beyond I appreciate it love good customer service. Thank you

CHRISTOPHER C

6/13/2026

Wilna, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

CHESTER, PA

John J|2018 Buick Regal

Confirmed Service Customer

6/15/2026

Hector made me feel important. Very professional and others all said good morning and were in a good mood. I would recommend Granite Run to everyone one I know looking for a vehicle and praise your service.

HECTOR RIVERA

6/15/2026

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

WALLINGFORD, PA

JOSEPH G|2026 GMC Yukon

Confirmed Sales Customer

6/17/2026

My experience was excellent from start to finish. Vinny was knowledgeable, professional, responsive, and made the entire process smooth and stress-free. He took the time to answer all of my questions, kept me informed throughout the process, and ensured everything was handled efficiently.

VINCENT V

6/17/2026

Joseph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWTOWN SQ, PA

Gregory H|2019 Buick Envision

Confirmed Service Customer

6/11/2026

Always a great experience !

JOHN NOSEWORTHY

6/12/2026

Gregory, we are very happy we could provide you with a positive experience! We hope you have a great day!

Business Response

GLEN MILLS, PA

John L|2023 GMC Terrain

Confirmed Service Customer

6/16/2026

Very polite people and service was great

JOHN NOSEWORTHY

6/17/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

PHILADELPHIA, PA

Kelisa M|2024 Buick Envista

Confirmed Service Customer

6/17/2026

I had my windshield replaced and I just needed my stickers put back on and I was charged about $60 to put the stickers back on my windshield after I already had inspection done and my inspection wasn’t expired until 01/27

JOHN NOSEWORTHY

6/18/2026

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Carly Bryan General Manager carly@graniterun.com

Business Response

E LANSDOWNE, PA

STEPHANIE U|2026 Buick Envision

Confirmed Sales Customer

6/19/2026

Excellent! Great customer service, from the owner, manager, sales person, and the finance lady!

VINCENT V

6/20/2026

Stephanie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

LOGAN TWP, NJ

ROBERT Z|2026 GMC Canyon

Confirmed Sales Customer

6/25/2026

Bill, very good job help me with everything, very nice people manager and others. I am very happy to use this dealer buying my new car.

WILLIAM W

6/26/2026

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

YARDLEY, PA

JAMES S|2026 GMC Yukon XL

Confirmed Sales Customer

6/25/2026

From the moment we walked the lot we felt like we would make a deal. After 6 Jeeps we never thought we’d go with another truck but the Yukon XL had everything we needed for our family and Chris and Dave and Michelle all made it happen without pressure or negative stress sometimes endured in the car buying process. There were no games and they listened to our needs and met our monthly budget. We are now a GMC family.

CHRISTOPHER C

6/26/2026

James, thank you so much for your positive comments about Granite Run Buick GMC INC.! Please don't hesitate to reach out if there's anything additional we can do for you. Carly Bryan General Manager carly@graniterun.com

Business Response

COATESVILLE, PA

Francis X|2025 GMC Canyon

Confirmed Service Customer

6/27/2026

Absolutely professional!

ELIZABETH COLOZZO

6/28/2026

Francis, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASTON, PA

DONALD R|2026 Buick Encore GX

Confirmed Sales Customer

5/12/2026

Chris was very friendly, and answered any questions I may have had.

CHRISTOPHER C

5/13/2026

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SECANE, PA

CORNELIUS D|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/22/2026

Came in with a catastrophic truck issue and left with no issues!

DANTE D

5/24/2026

Cornelius, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDIA, PA

SAMUEL P|2026 GMC Yukon

Confirmed Sales Customer

5/27/2026

Vinnie was great and took great care of me. He’s a great salesman very wholesome and personable. Patrick & Dawn were great as well. Very professional and honest

VINCENT V

5/27/2026

Samuel, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELRAN, NJ

JASON B|2026 GMC Sierra 1500

Confirmed Sales Customer

5/29/2026

Sales Manager Dave was great to work with, Richard my sales guy is aces! Finance department was great. Spoke to the Owner Ryan He was super helpful and Carlie is the best thing the dealership has.

RICHARD R

5/31/2026

Jason, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

LORETTA W|2026 Buick Encore GX

Confirmed Sales Customer

5/29/2026

Every one was very efficient and helpful. It was a very productive and enjoyable experience. Love my new car!

CHRISTOPHER C

6/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

JOSEPH L|2026 GMC Sierra 1500

Confirmed Sales Customer

7/1/2026

happy with the new truck, happy with the valuation of my trade

CHRISTOPHER C

6/17/2026

Joseph, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

WILMINGTON, DE

JASON O|2026 GMC Sierra 1500

Confirmed Sales Customer

6/29/2026

Everyone was nice and professional I did not feel pressured

KAMRAN K

6/29/2026

Jason, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

ESSINGTON, PA

JOHN M|2026 GMC Sierra 1500

Confirmed Sales Customer

6/29/2026

Great experience working with Bill

WILLIAM W

7/1/2026

John, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

ESSINGTON, PA

JOHN C|2026 GMC Sierra 1500

Confirmed Sales Customer

5/27/2026

The overall experience was great ! Salesman Vinny was professional , knowledgeable and got me the best deal. I highly recommend!!

VINCENT V

5/27/2026

John, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

Business Response

PHILADELPHIA, PA

William J|2021 GMC 1500 Sierra

Confirmed Service Customer

6/10/2026

Very Professional at all times.

JOHN NOSEWORTHY

6/11/2026

Joseph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

SPRINGFIELD, PA

Mercida H|2023 Buick Encore GX

Confirmed Service Customer

6/17/2026

Thank you to the service department - Hector and the service manager for resolving my issues in one day that I had been waiting for, for 6 months. When I purchased the car in December 2025 the agent never followed through with returning any of my calls. Once again thank you to the service personnel. Good Job.

HECTOR RIVERA

6/18/2026

Mercida, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

PHILADELPHIA, PA

Lora P|2023 GMC Terrain

Confirmed Service Customer

6/25/2026

Always polite. Keeps you informed. Love car wash! I had trouble going on google, but I would like to thank the gentleman that assisted me!

HECTOR RIVERA

6/27/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYNNEWOOD, PA

MARK T|2026 GMC Sierra 1500

Confirmed Sales Customer

6/30/2026

Experience at Granite Run GMC was absolutely great. The salesmen Kam listened to what I wanted in a truck and focused on placing me in that model with a relatively no hassle negotiation. He respected my time and budget - overall great experience with Kam and their sale manger Patrick. Thank you for making the experience a positive one!

HOUSE H

7/1/2026

Mark, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WILMINGTON, DE

Demaris C|2020 Buick Encore GX

Confirmed Service Customer

6/30/2026

Liz who was my service person was the worst sent her emails no response, called and was never answered. Waited for return calls and nothing . My car I pay for ! Got texted my car was ready and it wasn’t ! Then I had to do the work for her calling my warranty people because according to cashier the payment wasn’t going through instead of reaching out to warranty people nothing was done i had to call warranty people and put cashier on 3 way to make sure payment went through. This whole interaction with Granite Run Hummer was the worst ever …

ELIZABETH COLOZZO

7/2/2026

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

CHESTER, PA

Cynthia A|2019 Buick Enclave

Confirmed Service Customer

6/11/2026

State Inspection ,Emissions and Oil Change. Easy to schedule. Great service.

JOHN NOSEWORTHY

6/12/2026

Cynthia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Brian S|2024 GMC Canyon

Confirmed Service Customer

6/11/2026

They are always very friendly, I always get great service…

ELIZABETH COLOZZO

6/12/2026

Brian, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Steven W|2024 GMC HUMMER EV SUV

Confirmed Service Customer

6/21/2026

Great attitude, great communication

HECTOR RIVERA

6/22/2026

Steven, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

Josetta C|2024 Buick Envista

Confirmed Service Customer

6/21/2026

I love how friendly everyone is and how they treat you when you enter the establishment.

JOHN NOSEWORTHY

6/22/2026

Josetta, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

CHESTER, PA

Sabrina Y|2024 Buick Envista

Confirmed Service Customer

6/21/2026

Everyone is so courteous and pleasant.

HECTOR RIVERA

6/22/2026

Sabrina, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Gerald B|2023 GMC Sierra 1500

Confirmed Service Customer

6/24/2026

The service department is great. Very helpful and knowledgeable.

HECTOR RIVERA

6/26/2026

Gerald, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

CHEYNEY, PA

JUDITH D|2026 Buick Envision

Confirmed Sales Customer

6/26/2026

Everyone was friendly and efficient. My salesman, Evan, was fantastic! Very glad I chose a Buick envision

EVANGELOS E

6/29/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLEN MILLS, PA

Kathy D|2019 GMC Terrain

Confirmed Service Customer

6/29/2026

My needs were fulfilled effectively and efficiently.

HECTOR RIVERA

7/1/2026

Kathy, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEDIA, PA

CHRISTOPHER H|2026 GMC Canyon

Confirmed Sales Customer

6/30/2026

seamless, quick and easy. Thank you!

DANTE D

7/2/2026

Christopher, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

SWARTHMORE, PA

John K|2024 GMC Yukon

Confirmed Service Customer

6/8/2026

It was my first time at the dealership for service, and my advisor was amazing. She went above and beyond.

ELIZABETH COLOZZO

6/9/2026

John, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day! Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Tramaine B|2020 Chevrolet Equinox

Confirmed Service Customer

6/19/2026

The Service Staff At The Front Desk Were Very Respectful, Responsible & Comforting. They Definitely Found A Customer In Me!!!

JOHN NOSEWORTHY

6/19/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHILADELPHIA, PA

JENNIFER L|2026 GMC Terrain

Confirmed Sales Customer

6/25/2026

Chris was unbelievabley helpful!

CHRISTOPHER C

6/26/2026

Jennifer, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

DREXEL HILL, PA

Anita M|2024 GMC Sierra 1500

Confirmed Service Customer

6/28/2026

Great customer service; efficient and provides quality workmanship.

JOHN NOSEWORTHY

6/29/2026

Anita, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

Chyna L|2026 Buick Envista

Confirmed Service Customer

6/29/2026

Always gets the job done

ELIZABETH COLOZZO

7/1/2026

Thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

PHILADELPHIA, PA

Daryn G|2026 GMC Sierra 1500

Confirmed Service Customer

7/1/2026

N/A

ELIZABETH COLOZZO

7/2/2026

Daryn, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Carly Bryan General Manager carly@graniterun.com

Business Response

BROOKHAVEN, PA

KEVIN G|2026 Buick Enclave

Confirmed Sales Customer

7/1/2026

Evan did a great job with the sale of the Enclave, very happy.

EVANGELOS E

7/2/2026

Kevin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILMONT PARK, PA

Stephen D|2024 Buick Envista

Confirmed Service Customer

7/1/2026

Y’all do good I didn’t have to wait too long very impressed

HECTOR RIVERA

7/2/2026

Stephen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PHILADELPHIA, PA

VERA W|2026 Buick Envista

Confirmed Sales Customer

7/1/2026

Kam was very helpful and extremely nice. I'm glad that I had excellent experience..considering this is my first Brand new Car. I would definitely recommend Delco Dan he's the manager

KAMRAN K

7/2/2026

Vera, we're happy to hear you had such a positive experience with our team! We hope to see you soon!  Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Kathleen M|2023 GMC Terrain

Confirmed Service Customer

6/14/2026

Prompt service and a complimentary car wash! Thank you.

JOHN NOSEWORTHY

6/15/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WILMINGTON, DE

Derek B|2025 Buick Encore GX

Confirmed Service Customer

6/18/2026

Maintenance staff was able to get out on time. They kept me informed on how far along they were and the staff was polite and courteous.

ELIZABETH COLOZZO

6/19/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSDOWNE, PA

STEVEN R|2026 GMC Sierra 1500

Confirmed Sales Customer

6/18/2026

Dante was a great help. Very informative, sped the process up and was a pleasure to work with.

DANTE D

6/19/2026

Steven, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PHILADELPHIA, PA

Roy D|2019 GMC 1500 Sierra

Confirmed Service Customer

6/18/2026

Experience was excellent, everyone was helpful and friendly from the scheduling to the cashier. Definitely recommend Granite Run

ELIZABETH COLOZZO

6/19/2026

Roy, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

MORTON, PA

Daniel K|2015 GMC Acadia

Confirmed Service Customer

6/20/2026

Customer service was outstanding. Kept me informed at all times.

ELIZABETH COLOZZO

6/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOMALL, PA

Andrew J|2025 GMC Terrain

Confirmed Service Customer

6/29/2026

Quick and reliable service.

HECTOR RIVERA

7/1/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

GARNET VALLEY, PA

Nick B|2025 GMC Sierra 1500

Confirmed Service Customer

6/29/2026

Very friendly staff and clean waiting room

HECTOR RIVERA

7/1/2026

Nick, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEWTOWN SQ, PA

Kyle J|2021 Buick Encore GX

Confirmed Service Customer

7/1/2026

Even for warranty work they went above and beyond, very pleased with how my vehicle was taken care of!

HECTOR RIVERA

7/2/2026

Kyle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

BROOKHAVEN, PA

Bernadette G|2020 Buick Encore GX

Confirmed Service Customer

7/1/2026

Very polite and friendly and knowledgeable.

ELIZABETH COLOZZO

7/2/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLIFTON HEIGHTS, PA

Matthew J|2026 GMC Sierra 1500

Confirmed Service Customer

6/29/2026

Great Service! In and out with no interruption to my day.

JOHN NOSEWORTHY

7/1/2026

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

HOLMES, PA

Wilna D|2026 Buick Envista

Confirmed Service Customer

7/7/2026

Helpful and friendly

HECTOR RIVERA

7/8/2026

Wilna, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

CHESTER, PA

James S|2017 GMC Acadia Limited

Confirmed Service Customer

7/7/2026

Fast service and excellent service.

ELIZABETH COLOZZO

7/8/2026

James, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

CLIFTON HEIGHTS, PA

Brett F|2024 GMC Acadia

Confirmed Service Customer

7/7/2026

Service was fast and communication was

HECTOR RIVERA

7/8/2026

Brett, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HAVERTOWN, PA

Jessica A|2021 GMC Acadia

Confirmed Service Customer

7/9/2026

Great service.

JOHN NOSEWORTHY

7/10/2026

Jessica, thank you so much for the positive review! We hope you have a great day!

Business Response

DREXEL HILL, PA

JOSEPH M|2026 GMC Sierra 1500

Confirmed Sales Customer

7/9/2026

One of the main reasons I decided to stop by the dealership was because of the terrible experiences I had with the Toyota dealership where I purchased both my trade in and my wife’s new vehicle just a few weeks earlier. As I told my salesman, Billy, I had absolutely no intention of buying a new truck that day. In fact, I had just gotten off the phone with Toyota corporate, and the entire experience left me feeling like they were doing me a favor by allowing me to purchase and service one of their vehicles. From the moment I started talking with Billy and the rest of the team at GR GMC, the experience was the complete opposite. They were friendly, professional, and never pushy. They took their time, answered every question, and let me look at any vehicle I wanted without making me feel pressured. Everything was laid out clearly and transparently, and I never felt like anyone was hiding anything or playing games. There was very little back and forth during the negotiation. I told them what I was looking for, and they came back with a deal that made me happy. Billy, the finance team, and Michelle, who handled the final paperwork, were all excellent to work with. Every person I dealt with treated me with respect and made the buying process straightforward and enjoyable. Overall, this was one of the best vehicle purchasing experiences I’ve ever had, and it completely changed my opinion after the frustration I had experienced elsewhere. I would absolutely recommend GR GMC to anyone looking for an honest, professional, and customer focused dealership.

WILLIAM W

7/10/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! Thanks again for the recommendation, and have an amazing day!

Business Response

HAVERTOWN, PA

KINJI R|2026 GMC Canyon

Confirmed Sales Customer

6/30/2026

I cannot begin to express my level of satisfaction!!! I LOVED every minute of the experience. Dante is the BEST! Michelle made the finance a breeze. I love my new GMC Canyon AT4. I'll be back to purchase more!

DANTE D

7/2/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOLCROFT, PA

Florence M|2021 GMC Acadia

Confirmed Service Customer

7/7/2026

Service was excellent!

JOHN NOSEWORTHY

7/8/2026

Florence, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.  Carly Bryan General Manager carly@graniterun.com

Business Response

RIDLEY PARK, PA

Kyra J|2024 Buick Envista

Confirmed Service Customer

7/7/2026

Very good as always

ELIZABETH COLOZZO

7/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PHILADELPHIA, PA

Sharneka S|2015 GMC Acadia

Confirmed Service Customer

7/9/2026

Everyone was beyond helpful and made sure we was comfortable while we waited..The one hour wait felt like a half hour wait..I will be back and I appreciate Everyone❤️❤️

HECTOR RIVERA

7/10/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

MEDIA, PA

Jim D|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/9/2026

Great service and parts teams. Always a great experience.

ELIZABETH COLOZZO

7/10/2026

Jim, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

COATESVILLE, PA

CHERYL J|2026 Buick Enclave

Confirmed Sales Customer

7/11/2026

Great customer service! Great automobiles.

DANTE D

7/12/2026

Cheryl, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PHILADELPHIA, PA

MICHAEL D|2026 GMC Sierra 1500

Confirmed Sales Customer

7/11/2026

Had a great experience Dante was extremely helpful and would return to deal with him

DANTE D

7/12/2026

Michael, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

SPRINGFIELD, PA

BRETT K|2026 GMC Sierra 1500

Confirmed Sales Customer

7/17/2026

Very professional and a good experience

RICHARD R

7/18/2026

Brett, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LINCOLN UNIV, PA

Tasha D|2022 GMC Acadia

Confirmed Service Customer

7/17/2026

👍

HECTOR RIVERA

7/18/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Carly Bryan General Manager carly@graniterun.com

Business Response

BROOKHAVEN, PA

Edward T|2023 GMC Acadia

Confirmed Service Customer

7/2/2026

Great experience Best mechanic great front desk employee everybody welcome you! You feel like family there

HECTOR RIVERA

7/3/2026

Edward, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

GLENMILLS, PA

SHANNON S|2026 Buick Encore GX

Confirmed Sales Customer

7/3/2026

It was absolutely a pleasure doing business with Granite Run Buick GMC. The staff was professional, friendly, knowledgeable and experienced. No question went unanswered. Could not be any more pleased! Thank you!

CHRISTOPHER C

7/4/2026

Shannon, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

CHESTER, PA

Mark G|2022 GMC Canyon

Confirmed Service Customer

7/14/2026

Car was finished quickly and efficiently. Everything was GREAT!

JOHN NOSEWORTHY

7/15/2026

Mark, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST CHESTER, PA

Caleb B|2025 Buick Envista

Confirmed Service Customer

7/15/2026

It was easy and seamless with a very reasonable wait.

ELIZABETH COLOZZO

7/16/2026

Caleb, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

John M|2025 GMC Yukon

Confirmed Service Customer

7/15/2026

Staff was friendly. Work was performed as requested. Post-service follow-up was appreciated.

HECTOR RIVERA

7/16/2026

John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

WALLINGFORD, PA

Donna B|2017 Buick Regal

Confirmed Service Customer

7/15/2026

The service in the customer service I receive from g m c granite run.It's five stars

JOHN NOSEWORTHY

7/16/2026

Donna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.  Carly Bryan General Manager carly@graniterun.com

Business Response

DARBY, PA

Thomas A|2026 GMC Sierra 1500

Confirmed Service Customer

7/15/2026

The were great

ELIZABETH COLOZZO

7/16/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

SECANE, PA

John P|2023 GMC Sierra 1500

Confirmed Service Customer

7/20/2026

Very happy with my service experience. It was fairly quick and easy.

HECTOR RIVERA

7/21/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

MICHAEL P|2026 GMC Canyon

Confirmed Sales Customer

7/3/2026

The sales staff went above and beyond to make the process easy and relaxed. Got a great deal and they jumped through hoops to make the process quick and easy. Evan picked me up at home to make it easy to get my new truck. Great team and simple process, no bs!

EVANGELOS E

7/4/2026

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WILMINGTON, DE

Betty J|2016 Buick Encore

Confirmed Service Customer

7/5/2026

I still hear some knocking noise in the front of my car and I also hear a squeak sound coming from the front of my car. The air condition runs well, I'm enjoy that. Just don't know about the knocking and squeaking noise on the drive side.

JOHN NOSEWORTHY

7/6/2026

Betty, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at carly@graniterun.com when you have a chance. Thank you, and we look forward to hearing from you. Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

Kevin J|2024 Buick Envision

Confirmed Service Customer

7/13/2026

Friendly and informative service manager, John. Work done in timely manner and got welcomed help checking out redeeming my points by the woman processing ( sorry, I didn’t get her name).

JOHN NOSEWORTHY

7/14/2026

Kevin, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEDIA, PA

David F|2022 Buick Encore GX

Confirmed Service Customer

7/13/2026

Outstanding service all the way around. I took my Buick in for a check-engine light. The folks at Granite Run checked on my warranty status and got me back on the road in good time. They even went above and beyond and lent me a laptop charging cord so I could continue to work in their waiting room after my laptop battery died while I was waiting for my car. Would highly recommend to anyone in the DelCo area.

ELIZABETH COLOZZO

7/14/2026

David, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

Christine M|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/16/2026

Service advisor was rude, nasty and unprofessional.

ELIZABETH COLOZZO

7/17/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

KYLE F|2026 GMC Sierra 1500

Confirmed Sales Customer

7/16/2026

Great experience

EVANGELOS E

7/17/2026

Kyle, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

Karen J|2026 Buick Encore GX

Confirmed Service Customer

7/17/2026

First of all... my appointment was on Wednesday, July 15 2026 As normal Granite Run Buick has been "my" dealer/service establishment for many years.!! I'm very satisfied with the service I've come to rely on.

HECTOR RIVERA

7/18/2026

Karen, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

WILMINGTON, DE

MICKENZIE D|2026 GMC Sierra 1500

Confirmed Sales Customer

6/17/2026

Chris G was awesome!

CHRISTOPHER C

6/17/2026

Mickenzie, thank you for your kind words and this wonderful review!

Business Response

MEDIA, PA

Greg F|2019 GMC 3500HD Sierra

Confirmed Service Customer

6/17/2026

Hector was awesome. Will be definitely be back.

HECTOR RIVERA

6/18/2026

Greg, we're happy to hear you had such a positive experience with Hector! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Jeff E|2025 GMC Terrain

Confirmed Service Customer

7/8/2026

Service is always good, but more service writers are needed to accommodate the volume. A POS system should explain the service and all components from check-in to check-out, provide regular status updates as the vehicle progresses through each level of service without changing credit card fees or using third-party credit card processing programs, and provide the availability to have service invoices emailed instead of printed or available in the GMC app. If a small local shop can do it, so can GMC.

HECTOR RIVERA

7/9/2026

Jeff, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SPRINGFIELD, PA

Robert J|2025 Buick Envista

Confirmed Service Customer

7/10/2026

People working there were nice and friendly!

JOHN NOSEWORTHY

7/11/2026

Robert, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

George H|2016 Buick Verano

Confirmed Service Customer

7/15/2026

Very good service

HECTOR RIVERA

7/16/2026

George, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

COLLINGDALE, PA

Ranjit S|2020 GMC 1500 Sierra

Confirmed Service Customer

7/15/2026

Professional and Friendly

HECTOR RIVERA

7/16/2026

Ranjit, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!  Carly Bryan General Manager carly@graniterun.com

Business Response

UPPER CHICHESTER, PA

Katherine C|2024 GMC Acadia

Confirmed Service Customer

7/15/2026

great service

JOHN NOSEWORTHY

7/16/2026

Katherine, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DOWNINGTOWN, PA

STEPHEN I|2026 GMC Terrain

Confirmed Sales Customer

7/15/2026

Smooth, quick and efficient process. Good experience with the whole team.

EVANGELOS E

7/17/2026

Stephen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

NEWTOWN SQ, PA

Jeffrey M|2022 GMC Terrain

Confirmed Service Customer

7/19/2026

Received an unsolicited sales call when all I wanted was service

ELIZABETH COLOZZO

7/20/2026

Jeffrey, thank you; we appreciate your feedback. Please contact us at (610) 566-1991 so we can work with you to make this right.

Business Response

GLEN MILLS, PA

Debra M|2020 GMC Terrain

Confirmed Service Customer

7/18/2026

Very personable

HECTOR RIVERA

7/20/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEDIA, PA

WILLIAM T|2026 GMC Acadia

Confirmed Sales Customer

7/21/2026

From shopping for the car until we left with the car , a great experience . Everyone is so friendly and no pressure (and I love that) our sales guy Chris was awesome! And bob and Patrick worked very hard to complete the sale . I highly recommend granite run for your next vehicle.

CHRISTOPHER C

7/22/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WILMINGTON, DE

Warren R|2010 GMC Savana

Confirmed Service Customer

7/21/2026

Brought in for a simple oil & filter change with tire rotation. After the requested service was completed, I was informed of several leaks underneath the vehicle (which I have been aware for several months). The advisor told me they sprayed brakekleen to clean-up the area and hopefully narrow down the source of the leaks. It was suggested that some leak-find additive be introduced to hopefully find the actual source, so I agreed. I paid the bill and got back into my van for the ride home. I noticed at that time several fingerprints on the driver's exterior door handle. Once home, I noticed other fingerprints on the passenger exterior door handle and spots on the passenger floor also. But the bigger issue was the entire front of the vehicle: there was oil/ grease residue on the entire center portion of the grille as well as on top of the bumper. When I opened the hood I found much more of the same, as well as spots on the interior intake portion of the air filter housing. I know this happened during my service visit because I had been under the hood myself just two days prior to replace the air filter and there was no oil/ grease residue at that point. When I called the service advisor he told me they had sprayed brakekleen everywhere (even under the hood) because there was so many leaks, even found dried-up antifreeze. While I was in the waiting room, he had initially only advised they sprayed under the vehicle to determine the origin of the leaks. There were NO leaks on top of the plastic radiator cover, no dried-up antifreeze! The only residue underneath the hood is on the driver side where the power steering fluid reservoir mounts and below, and that area wasn't even cleaned with brakekleen! Obviously something unexpected happened while in the service bay & obviously wasn't conveyed to me or the service advisor withheld the info if he was aware. I spent 30 years in dealership fixed op departments at various dealerships as both Parts Mgr & Service Director, this situation should have been addressed differently; I shouldn't have been surprised when I arrived home 25 miles later in West Deptford, NJ. I purchased my vehicle new from Granite Run almost 16.5 yrs ago from Barbara in Internet Dept. and have been servicing at the dealer since; recently have been seriously considering a new Acadia purchase. I should have been advised, and the van should have been sent to detail for a wash and clean-up.

JOHN NOSEWORTHY

7/22/2026

Warren, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Carly Bryan, at carly@graniterun.com so we can make your experience a positive one.

Business Response

MARLTON, NJ

Thomas B|2025 GMC Terrain

Confirmed Service Customer

7/14/2026

Always excellent service at G Run, I was in and out in less then 2 hours. Great service.

HECTOR RIVERA

7/15/2026

Thomas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROOKHAVEN, PA

Valerie G|2019 GMC Terrain

Confirmed Service Customer

7/16/2026

Very nice clean atmosphere. Customer service is excellent great car selection.

JOHN NOSEWORTHY

7/15/2026

Valerie, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!  Carly Bryan General Manager carly@graniterun.com

Business Response

E LANSDOWNE, PA

JOSE V|2026 GMC Sierra 1500

Confirmed Sales Customer

7/23/2026

"I had an amazing car-buying experience here! From the start, the staff was welcoming, honest, and patient. My salesperson answered every question without any high-pressure sales tricks. The finance manager was quick, transparent, and even found me a great interest rate. Highly recommend to anyone looking for a stress-free purchase!" Special thanks to Chris Zinn and Gina Simpson for their time and dedication.

CHRISTOPHER C

7/25/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Carly Bryan General Manager carly@graniterun.com

Business Response

SOMERDALE, NJ

LAUREN B|2026 Buick Encore GX

Confirmed Sales Customer

7/25/2026

I had the best and easiest experience buying my new car. Ricky, Delco Dave, and Michelle went above and beyond to get me into the car I wanted at the best price.

RICHARD R

7/27/2026

Lauren, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!  Carly Bryan General Manager carly@graniterun.com

Business Response

EDDYSTONE, PA

Guido A|2024 GMC Yukon

Confirmed Service Customer

7/28/2026

. Will not be returning to the business

ELIZABETH COLOZZO

7/29/2026

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at carly@graniterun.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Carly Bryan General Manager carly@graniterun.com

Business Response

NEWTOWN SQAURE, PA

Michael R|2026 GMC Sierra 1500

Confirmed Service Customer

7/28/2026

Went above and beyond. Great experience. Will definitely come back

JOHN NOSEWORTHY

7/29/2026

Michael, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEDIA, PA

MICHELE M|2026 Buick Encore GX

Confirmed Sales Customer

7/29/2026

This is my family’s 5th car here . Everyone treats you like family as soon as you walk in the door.!! Vinny is so easy to work with and it does an excellent job explaining every detail to you! ! And Delco Dave is the best! And Pat is the man also!

VINCENT V

7/31/2026

Michele, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWARTHMORE, PA

John J|2020 Buick Enclave

Confirmed Service Customer

7/20/2026

Prompt, friendly, courteous service.

HECTOR RIVERA

7/20/2026

John, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Thomas B|2025 GMC Terrain

Confirmed Service Customer

7/20/2026

Great fast service at Granite Run. They also washed a vacuumed my car. been with GR for almost 10 years .I have never had a bad experience.

HECTOR RIVERA

7/20/2026

Thomas, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Carly Bryan General Manager carly@graniterun.com

Business Response

BROOKHAVEN, PA

Joseph T|2007 GMC Envoy

Confirmed Service Customer

7/22/2026

Hector was very professional and understanding .

HECTOR RIVERA

7/24/2026

Joseph, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.  Carly Bryan General Manager carly@graniterun.com

Business Response

YEADON, PA

Michael B|2020 Buick Encore GX

Confirmed Service Customer

7/27/2026

Next day appointment for an engine light warning. Replaced recalled part causing the problem.

JOHN NOSEWORTHY

7/27/2026

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

RIDLEY PARK, PA

KATHLEEN M|2026 Buick Envista

Confirmed Sales Customer

7/28/2026

I worked with Chris Glakas to purchase my Buick Envista this past weekend and he was very accommodating and I appreciated his candor.

CHRISTOPHER C

7/29/2026

Kathleen, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

UPPER DARBY, PA

ALISHA D|2026 Buick Enclave

Confirmed Sales Customer

7/28/2026

I worked with Dante, and I have to admit, this was the smoothest car-buying experience I’ve ever had—from start to finish! He was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, made sure I understood every step of the process, and truly went above and beyond to make everything as easy as possible. If you’re in the market for a new vehicle, I can’t recommend Dante enough. Thank you for making what is usually a stressful experience so enjoyable!

DANTE D

7/29/2026

Alisha, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

BROOKHAVEN, PA

CHERYL A|2026 GMC Terrain

Confirmed Sales Customer

7/28/2026

Friendly, worked to find the right car that fit in my price range

VINCENT V

7/29/2026

Cheryl, we really appreciate your feedback. We're looking forward to your next visit with us!

Business Response

BROOKHAVEN, PA

Ebe W|2026 GMC Terrain

Confirmed Service Customer

7/29/2026

Positive in car care for Free.

HECTOR RIVERA

7/31/2026

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

ALDAN, PA

Derek W|2020 GMC Terrain

Confirmed Service Customer

7/22/2026

John Noseworthy was great service rep Also Shannon at cashier was awesome and walked me to my car .

JOHN NOSEWORTHY

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

JEFFREY L|2026 GMC Yukon

Confirmed Sales Customer

7/22/2026

I had been shopping for a Yukon for several months. They had a great price listed on a vehicle I liked with great option packages and once I got there, Rick Colvin made it very easy. They stood by the price with no games or hassles (several others play shell games), so it couldn’t have been easier. I had saved up a lot of GM Rewards also, and the redemption was smooth. Overall, a great experience!! Thanks Rick and Team!

RICHARD R

7/24/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

FURLONG, PA

J M|2026 GMC Sierra 1500

Confirmed Sales Customer

7/22/2026

Dante was easy to deal with. The extended warranty purchase was pushed way too much.

DANTE D

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GLEN MILLS, PA

James L|2026 GMC Canyon

Confirmed Service Customer

7/22/2026

Nice Job .

JOHN NOSEWORTHY

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Carly Bryan General Manager carly@graniterun.com

Business Response

GARNET VALLEY, PA

Duwaine J|2019 GMC Yukon XL

Confirmed Service Customer

7/22/2026

Maurice took my keys and greeted me warmly. Hector advised on the services needed and they were done efficiently. Nice visit!

HECTOR RIVERA

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!   Carly Bryan General Manager carly@graniterun.com

Business Response

SHARON HILL, PA

Taryl J|2026 GMC Acadia

Confirmed Service Customer

7/22/2026

The staff in service are amazing and the mechanics get the job done.

JOHN NOSEWORTHY

7/24/2026

Taryl, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

YEADON, PA

MICHAEL J|2026 Buick Envision

Confirmed Sales Customer

7/31/2026

Very excellent job 👏 in selling the New Car for my Birthday.

BLACKWOOD, NJ

THOMAS G|2026 GMC Canyon

Confirmed Sales Customer

7/31/2026

Jam and the rest of the staff were great. This is my 2nd vehicle purchased there in 3 years. Nothing but positive visits

MEDIA, PA

RICHARD M|2026 GMC Sierra 1500

Confirmed Sales Customer

7/17/2026

2nd time was the charm...this experience was much different than 2.5 years ago. From sales to finance, a good experience.

EVANGELOS E

7/18/2026

Richard, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

GLEN MILLS, PA

Liala K|2024 GMC Terrain

Confirmed Service Customer

7/21/2026

Always excellent

JOHN NOSEWORTHY

7/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MEDIA, PA

CARRIE R|2026 Buick Envision

Confirmed Sales Customer

7/27/2026

We have purchased 4 or 5 cars from this dealership. Weather it was a lease or a purchase with an upgrade the people here are patient and helpful. Carlie, I hope I spelled her name correctly, is the best.

DANTE D

7/28/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLLINGDALE, PA

JASON B|2026 Buick Envista

Confirmed Sales Customer

7/30/2026

Was in the market for a new Buick for my wife, I called GR to speak to (Delco) Dave the sales manager and Carlie. Both took great care of me. Rick who wrote the deal and delivered the car to my wife and me were all great, I would recommend GR to anyone that asked me about where to buy a car or truck!

RICHARD R

8/1/2026

Jason, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

Business Response

ASTON, PA

KOREY M|2026 Buick Envista

Confirmed Sales Customer

8/1/2026

I came in with low expectations, but that changed instantly! Process was very simply. They will not let u walk away, only allowed to drive out dealership with your new car! Super friendly staff. Delco Dave & Dante went above & beyond for me! While I was there I watched the entire business operate & everything i seen & overheard was nothing but exceptional! Definitely referring all my family & friends!

DANTE D

8/3/2026

Korey, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PHILADELPHIA, PA

Verl L|2026 GMC Sierra 1500

Confirmed Service Customer

8/2/2026

Always pleasant and professional

JOHN NOSEWORTHY

8/3/2026

Verl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SECANE, PA

MARY E|2026 GMC Terrain

Confirmed Sales Customer

8/3/2026

I had a great experience from start to finish. Everyone was welcoming and kind. Shout out to my salesman Kamran for his excellent service!

KAMRAN K

8/5/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

GLENOLDEN, PA

JOHN M|2026 GMC Sierra 1500

Confirmed Sales Customer

7/20/2026

Vinny did a great job of finding me the truck that I wanted

VINCENT V

7/21/2026

John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

WEST GROVE, PA

Dominic S|2012 Chevrolet Avalanche

Confirmed Service Customer

7/26/2026

Recall part arrived earlier than expected. The repair and state inspection were completed in one day as stated. Thank you.

JOHN NOSEWORTHY

7/27/2026

Dominic, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ASTON, PA

Rodger W|2026 GMC Yukon

Confirmed Service Customer

7/26/2026

The female service manager is tremendous unfortunately I’m very bad with names, but she went out of her way to make sure my service was smooth and the parts that I need are coming it’s really enjoyable dealing with someone that cares about her job as much as she does

ELIZABETH COLOZZO

7/27/2026

Rodger, thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASTON, PA

John F|2023 GMC Yukon XL 1500

Confirmed Service Customer

7/26/2026

great customer service

ELIZABETH COLOZZO

7/27/2026

John, your wonderful feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BERWYN, PA

Leonard P|2025 Buick Encore GX

Confirmed Service Customer

8/3/2026

Very good experience would Highly recommend Granite Run "Thanks for the car wash" Len

ELIZABETH COLOZZO

8/5/2026

Leonard, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

Business Response

GLEN MILLS, PA

William D|2024 GMC Terrain

Confirmed Service Customer

8/3/2026

Great service

JOHN NOSEWORTHY

8/5/2026

William, thank you so much for the positive review! We hope you have a great day!

Business Response

CHESTER, PA

Darlene A|2015 Buick Regal

Confirmed Service Customer

8/5/2026

Friendly and fast service

HECTOR RIVERA

8/6/2026

Darlene, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

DREXEL HILL, PA

Candace M|2015 Buick Encore

Confirmed Service Customer

8/5/2026

Professional and answered questions

HECTOR RIVERA

8/6/2026

Candace, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

SWARTHMORE, PA

Michelle L|2026 Buick Envision

Confirmed Service Customer

8/6/2026

Wouldn’t go anywhere else !!!!!

ELIZABETH COLOZZO

8/8/2026

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST CHESTER, PA

Andrew J|2025 Buick Encore GX

Confirmed Service Customer

8/3/2026

Service was very good, waiting area is clean and well kept.

ELIZABETH COLOZZO

8/5/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BROOKHAVEN, PA

George J|2024 GMC Canyon

Confirmed Service Customer

8/3/2026

Had 22,000 mile service. A few other things popped up between the time I first scheduled the appointment. Hector Rivera was great , took care of all my issues. Even though it’s a leased vehicle, I purchased additional services based on his recommendations. Great experience.

HECTOR RIVERA

8/5/2026

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

BRYN MAWR, PA

Walter M|2025 Buick Encore GX

Confirmed Service Customer

8/3/2026

Hector Rivera was amazing,watched out for me from door in to door out. Also the cashier,don't remember her name but she was great. Your lucky to have them Walt Obrien

HECTOR RIVERA

8/5/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Carly Bryan General Manager carly@graniterun.com

Business Response

SPRINGFIELD, PA

ROBERT S|2026 GMC Acadia

Confirmed Sales Customer

8/4/2026

Our salesman Bill was awesome to work with. We discussed what we wanted to do and he respected our our conversation. I had three different other vehicles from different manufacturers that we had appointments with. Once we left the dealership to go to next vehicle my wife said to me that was the BEST salesman we have encountered in all the years of our car buying. Made our decision very easy

WILLIAM W

8/5/2026

Robert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Granite Run Buick GMC INC.. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GIBBSTOWN, NJ

Hilda M|2026 GMC Terrain

Confirmed Service Customer

8/6/2026

Professional kind clean

HECTOR RIVERA

8/8/2026

Hilda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

WOODLYN, PA

Michelle L|2026 Buick Encore GX

Confirmed Service Customer

8/6/2026

Everything was great and everyone that works there are awesome

HECTOR RIVERA

8/8/2026

Michelle, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

UPLAND, PA

AIMEE M|2026 GMC Yukon

Confirmed Sales Customer

8/7/2026

My husband and I have been buying and leasing cars for over 30 years and this was one of the smoothest than easiest experiences. We’ve had in a very, very long time. We will be back again for our next car for sure.

DANTE D

8/8/2026

Amiee, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

WEST CHESTER, PA

CHRISTOPHER C|2026 Buick Envista

Confirmed Sales Customer

6/27/2026

Chris(sales associate) and staff were very helpful and thorough . The process went smoothly and quickly which we really appreciate!!

CHRISTOPHER C

6/28/2026

Christopher, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASTON, PA

DAWN N|2026 Buick Enclave

Confirmed Sales Customer

8/4/2026

From the moment I walked into the dealership, I could tell it was different. The atmosphere was calm, the staff was professional, friendly and courteous. I was fortunate enough to work with Rick C who was amazing! Such a great person, extremely helpful and knowledgeable. He made sure I was comfortable with every decision throughout the process. He handed me over to Michelle for financing and the experience carried over. I cannot say enough great things. Choosing this dealership was a smart decision!

BEAR, DE

Veronica A|2026 Buick Encore GX

Confirmed Service Customer

8/7/2026

Your customer service representative was delightful along with being knowledgeable about my needs

ELIZABETH COLOZZO

8/8/2026

Veronica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

CHADDS FORD, PA

David B|2015 Chevrolet Camaro

Confirmed Service Customer

8/7/2026

I was treated in a very professional and friendly manner. I was kept informed about the status of my vehicle.

JOHN NOSEWORTHY

8/8/2026

David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Carly Bryan General Manager carly@graniterun.com

Business Response

UPPER CHICHESTER, PA

Chante D|2024 Buick Enclave

Confirmed Service Customer

8/11/2026

Your company always offers quality service and customer satisfaction. You guys are informative and friendly to me every time I come in for services. I absolutely love the complimentary car wash .

HECTOR RIVERA

8/12/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DREXEL HILL, PA

John V|2026 GMC Sierra 1500

Confirmed Service Customer

8/11/2026

Very nice took care of the inspection and oil change

ELIZABETH COLOZZO

8/12/2026

John, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

GARNET VALLEY, PA

Angela M|2023 Buick Encore GX

Confirmed Service Customer

8/11/2026

They did a great job with my car thanks

JOHN NOSEWORTHY

8/12/2026

Angela, we really appreciate your feedback! If you're ever in need of more help, please let us know!  Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

MARY J|2026 Buick Encore GX

Confirmed Sales Customer

7/31/2026

Everyone at Granite Run was extremely courteous and helpful in the purchasing of my new car. This was my 4th car leased at Granite Run

WILLIAM W

8/4/2026

Mary, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST NORRITON, PA

Carl J|2025 GMC Terrain

Confirmed Service Customer

8/6/2026

Very conscious of how valuable my time is. Mechanical recommendations are appreciated.

HECTOR RIVERA

8/7/2026

Carl, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Business Response

ASTON, PA

VIRGINIA T|2027 GMC Terrain

Confirmed Sales Customer

8/8/2026

Vinny was excellent. He wasn’t pushy and made our car buying experience one of the best we’ve ever had! I love my new Terrain!

VINCENT V

8/10/2026

Virginia, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!  Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

James M|2023 Buick Encore GX

Confirmed Service Customer

8/8/2026

Hector Rivera was very professional and courteous. We have bought two new Buicks from Granite Run Buick and would go back if we purchase another new car.

HECTOR RIVERA

8/10/2026

James, we're happy to hear you had such a positive experience with Hector! We sincerely value your business and look forward to your next visit! Carly Bryan General Manager carly@graniterun.com

Business Response

NEWTOWN SQUARE, PA

Talmadge B|2026 Buick Encore GX

Confirmed Service Customer

8/11/2026

It was my pleasure

HECTOR RIVERA

8/12/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

JASON W|2026 GMC Yukon

Confirmed Sales Customer

8/13/2026

Delco Dave called me asking about upgrading my 2018 GMC Yukon Denali. Was in the dealership the next day working with Vinnie and we were able to get a deal worked out on a 2026 Yukon AT4.

VINCENT V

8/14/2026

Jason, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WILMINGTON, DE

Michael L|2021 Buick Encore GX

Confirmed Service Customer

8/13/2026

Friendly professional

JOHN NOSEWORTHY

8/14/2026

Michael, thank you for your kind words and this wonderful review!

Business Response

CRUM LYNNE, PA

Michael C|2014 GMC Terrain

Confirmed Service Customer

8/13/2026

I had a great experience with GMC and worked with John throughout the process. I had been dealing with an issue that my local mechanic couldn’t diagnose, especially because there was no check engine light or obvious code pointing to the problem. John and the GMC team were able to properly diagnose what was going on and fix it correctly. The service was excellent, John was professional and helpful, and the car is running great now. The prices are definitely on the higher side compared with a local mechanic, but in this case it was worth it because they found the problem and did the job right. My one suggestion would be regarding the $199 diagnostic fee. I completely understand charging and keeping that fee if someone has the vehicle diagnosed and then takes it somewhere else for the repair, since the dealership put in the time and work to identify the problem. However, if the customer leaves the vehicle there and has GMC complete the recommended repair, I think the diagnostic fee should be credited toward the final repair bill. Overall, I’m very happy with the service, especially working with John, and would recommend them.

JOHN NOSEWORTHY

8/14/2026

Michael, thank you for taking the time to leave us feedback about your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

KENNET SQ, PA

Maurice J|2025 Buick Envista

Confirmed Service Customer

8/7/2026

Courteous and professional from entry to exit. Great communication during the service experience. I really appreciated having Hector Rivera as my service advisor. I feel confident in the service that this dealership provides for my vehicle and will continue to use Granite Run Buick for my future service needs.

HECTOR RIVERA

8/9/2026

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PHILADELPHIA, PA

Charles H|2022 Buick Enclave

Confirmed Service Customer

8/13/2026

Liz’s communication was excellent along the way. Really appreciate her

ELIZABETH COLOZZO

8/14/2026

Charles, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHWEST CITY EDMON, WA

STACEY H|2026 GMC Canyon

Confirmed Sales Customer

8/14/2026

The entire staff was so welcoming and helpful. Bill, our salesman was superior in every single way made sure we got the best deal and I was comfortable and Patrick made sure that financially we were in the right space for our sale. Michelle made everything very simple and easy and we go through very quickly and made it home safely and we thank everyone for their help.

WILLIAM W

8/15/2026

Stacey, we're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC. We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

COATESVILLE, PA

Michelle H|2025 Buick Envision

Confirmed Service Customer

8/17/2026

Very poor service all around compared to how it used to be

ELIZABETH COLOZZO

8/18/2026

Michelle, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to Carly Bryan General Manager, carly@graniterun.com, at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

MEDIA, PA

JACQUELINE P|2026 Buick Envista

Confirmed Sales Customer

8/19/2026

Chris was AMAZING!!! Also Delco David and Dawn were GREAT!! The whole experience was pretty fast.

CHRISTOPHER C

8/20/2026

Jacqueline, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LINWOOD, PA

Chevonne M|2021 Buick Encore GX

Confirmed Service Customer

8/23/2026

Great customer service . Wait time was as expected . No complaints

HECTOR RIVERA

8/24/2026

Chevonne, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHESTER, PA

JAMES C|2026 GMC Canyon

Confirmed Sales Customer

8/24/2026

Very professional in handling the sale

CHRISTOPHER C

8/25/2026

James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Carly Bryan General Manager carly@graniterun.com

Business Response

DREXEL HILL, PA

Steven J|2025 GMC Savana Cargo Van

Confirmed Service Customer

7/31/2026

Service department is always fantastic., Joe, Gianna, Liz, Hector always so friendly and helpful keep up the good work thanks

HECTOR RIVERA

8/3/2026

Steven, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

CHADDS FORD, PA

ANDREA Z|2026 Buick Envista

Confirmed Sales Customer

7/31/2026

Bill helped us out. He was very professional and quickly got us in a car we were interested in. We took a test drive and loved it. We brought it home that day. Thanks you Bill we appreciate you!

WILLIAM W

8/3/2026

Andrea, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

Christopher C|2023 Buick Encore GX

Confirmed Service Customer

8/15/2026

I always receive great service at Granite Run. This time was no exception. It was easy to schedule my appointment. The service was done promptly, and my car was washed when done. I moved to New Jersey, but I will continue coming to Granite Run. It is a great place to do business.

HECTOR RIVERA

8/18/2026

Christopher, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Renee L|2026 Buick Encore GX

Confirmed Service Customer

8/15/2026

Staff was very helpful and efficient and had my car ready when expected .very professional team and customer friendly

HECTOR RIVERA

8/17/2026

Renee, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!  Carly Bryan General Manager carly@graniterun.com

Business Response

MORTON, PA

Addae C|2021 GMC Yukon

Confirmed Service Customer

8/21/2026

Nice experience, was able to get my vehicle back in a timely manner.

ELIZABETH COLOZZO

8/23/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DARBY, PA

DENISE G|2027 GMC Terrain

Confirmed Sales Customer

8/21/2026

The team was easy to work with

CHRISTOPHER C

8/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Carly Bryan General Manager carly@graniterun.com

Business Response

ASTON, PA

Dell A|2020 GMC Terrain

Confirmed Service Customer

8/24/2026

Hector was very knelt and helpful. He kept me informed about the status of my vehicle. Hector and all the employees were very friendly

HECTOR RIVERA

8/25/2026

We're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NEWTOWN SQUARE, PA

Scott C|2018 GMC Canyon

Confirmed Service Customer

8/3/2026

Service rep Hector Riveis, did a great job keeping me informed, in the progress if my truck that was there for service

COLLINGDALE, PA

Corey D|2026 GMC Sierra 1500

Confirmed Service Customer

8/3/2026

I was military moving the next day and check engine light went off. They got me back and fixed within an hour. Awesome as always!

HECTOR RIVERA

8/4/2026

Corey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDIA, PA

Edward M|2023 Buick Encore GX

Confirmed Service Customer

8/3/2026

Oil change went great. An unexpected surprise was the car wash. Thank you.

HECTOR RIVERA

8/4/2026

Edward, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

UPPER CHICHESTER, PA

Thomas S|2025 GMC Sierra 3500 HD

Confirmed Service Customer

8/12/2026

Quick friendly service , I was informed the whole process. Great price. The people at Granite Run make the difference and make repairs worry free !

HECTOR RIVERA

8/13/2026

Thomas, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHADDS FORD, PA

Steven J|2023 Buick Envision

Confirmed Service Customer

8/14/2026

Great people excellent service

JOHN NOSEWORTHY

8/15/2026

Steven, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MORTON, PA

STEPHEN T|2026 GMC Yukon XL 1500

Confirmed Sales Customer

8/24/2026

From start to finish the process was smooth. Vinny and the entire staff were knowledgeable and friendly.

VINCENT V

8/25/2026

We're happy you found our staff to be so supportive during your experience here at Granite Run Buick GMC INC.. We are always more than happy to assist you if anything else comes up. Take care! Carly Bryan General Manager carly@graniterun.com

Business Response

MEDIA, PA

Shawnette F|2020 GMC Acadia

Confirmed Service Customer

8/11/2026

Great

JOHN NOSEWORTHY

8/12/2026

Shawnette, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PHILADELPHIA, PA

LOUIS A|2026 GMC Sierra 1500

Confirmed Sales Customer

8/11/2026

Great people, great service!

VINCENT V

8/12/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Granite Run Buick GMC INC.! We look forward to your next visit! Take care!

Business Response

BROOKHAVEN, PA

Hanh C|2025 GMC Sierra 1500

Confirmed Service Customer

8/11/2026

I ask to check piece plastic that about felt nothing being correct

JOHN NOSEWORTHY

8/12/2026

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Carly Bryan General Manager carly@graniterun.com

Business Response

DREXEL HILL, PA

Sandra D|2026 Buick Encore GX

Confirmed Service Customer

8/12/2026

Friendly.

JOHN NOSEWORTHY

8/13/2026

Sandra, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

MEDIA, PA

Mr. J|2020 GMC 1500 Sierra

Confirmed Service Customer

8/14/2026

Requested the 60k mile service which included the specified oil change and engine air filter replacement that was also requested. Never received a new engine air filter that I paid for in the 60k mile service.

ELIZABETH COLOZZO

8/15/2026

We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Carly Bryan General Manager carly@graniterun.com

Business Response

SPRINGFIELD, PA

Geraldine M|2025 Buick Envista

Confirmed Service Customer

8/18/2026

Counter staff very friendly and helpful.

ELIZABETH COLOZZO

8/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

BROOMALL, PA

Charles E|2024 GMC Acadia

Confirmed Service Customer

8/19/2026

Easy to arrange appointment and Issue was addressed thoroughly and quickly.

ELIZABETH COLOZZO

8/20/2026

Charles, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DREXEL HILL, PA

Rennard C|2019 GMC Yukon XL

Confirmed Service Customer

8/11/2026

Good attention to detail

HECTOR RIVERA

8/12/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Carly Bryan General Manager carly@graniterun.com

Business Response

PHILADELPHIA, PA

Keith H|2018 GMC 1500 Sierra

Confirmed Service Customer

8/17/2026

All work was completed in a timely manor. Staff friendly and helpful. While I did decline the complimentary carwash due to the use of brushes on the paint, both front fenders and grill area had grease all over them.

HECTOR RIVERA

8/18/2026

We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Carly Bryan General Manager carly@graniterun.com

Business Response

BOOTHWYN, PA

Natalie M|2024 GMC Terrain

Confirmed Service Customer

4/22/2026

Fast service, pleasant staff. The Granite Run GMC dealership is always a pleasure.

ELIZABETH COLOZZO

4/22/2026

Natalie, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Carly Bryan General Manager carly@graniterun.com

Business Response

FOLSOM, PA

Robert A|2026 GMC Sierra 1500

Confirmed Service Customer

6/30/2026

Great Service!

HECTOR RIVERA

7/2/2026

Robert, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Granite Run Buick GMC INC.

Business Response

GLEN MILLS, PA